Reordering from order history is redirected to homepage?

[Ryan Q]

Hi there,

If I click 'Reorder' from my history order, it should have been redirected to product page with same attribute or to shopping cart directly, right? But now it's redirect to homepage. Looks stange.

Any possible to change it? 

I tried seaching out if someone has same issue, and found this post, https://stackoverflow.com/questions/49411361/redirection-to-cart-and-not-home-after-click-on-order-history-link-of-my-order , has this feature been released?

I'm using Prestashop 1.7.6.4, Classic theme.

Thanks.

[dakine77]

Same problem here

Using PS 1.7.6.5

 

Thanks in advance

[Jezza]

Hi Guys.

I would expect the "reorder" or "Commander à nouveau" to take me to the checkout page where I can select my address. 

This is what we see in our store, with all the products from the previous order already in the basket.

However, our problem is, that it does not work for every customer! Some old customers get redirect to the homepage, some cannot progress past address selection !!

Some ideas anyone ? I would like to create a GitHub bug but I do not know how to re-create - so far this seems to occur randomly !

[Jluis]

Hi @all

same problem for me .
is there any solution ?

[Jezza]

HI - we have found that this happens when a product (or variation) that was ordered before is no longer valid. We have disabled the option in the back office for the moment.

[Jluis]

Thanks @Jezza in wich section the option to disable in back office ?