nyto Posted May 16, 2020 Share Posted May 16, 2020 Hello everybody, I had my first orders for my virtual product (fitness program) but the customers didn't receive the Virtual products links and complained But they receive the order confirmation email. After spending half-day of searching, I have noticed that the VIRTUAL PRODUCT mail (download product template) was send when the state of the order is DELIVERED and not PAYMENT ACCEPTED. The Virtual Product mail is also sent when the order is free with PAYMENT ACCEPTED state. Is it possible to send an automatic email when the payment is accepted ? I use Paypal and my prestashop version is 1.7.6.2. I also use the module : https://addons.prestashop.com/fr/produits-virtuels-telechargeables/47854-batch-downloadable-product-pro.html Thank you very much for your help ! Anthony Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now