PS 1.7.6.5 Design > position 404/500 error

[Mian Waqas]

Hi there,

i am facing a weird issue on back office, PS version is 1.7.6.5, when i click Design> position it will take me to 404 page not found , there is nothing in debug mode it wont show anything, it will load the 404 page not found. tho if i open a module config page and click on manage hooks , it will go correctly to the positions page but just for that module only.

i have checked everything , like server configs , php version is 7.2, all php setting are correct, i have also disabled all overrides and disabled non PS modules in performance but no luck 

i searched online and it seems the issue is on PS 1.7.6.5 but no one is able to fix it yet.

 

Thanks in advance  

[Guest]

Don't write me a PM next time, I'm not a free private counseling service !!!

Normally it works properly in version 1.7.6.5.
If you had DEBUG mode turned on, then you have an error log stored in the ./var/logs/ folder.
From it you can read what is causing the error.

 

URL admin link:

https://your-domain.com/your-admin-folder/index.php/improve/design/modules/positions/?_token=your-token

 

[Miguel Soria]

Hello,

Remove index.php from url and try.

Like this:

https://your-domain.com/your-admin-folder/index.php/improve/design/modules/positions/?_token=your-token

https://your-domain.com/your-admin-folder/improve/design/modules/positions/?_token=your-token

[Mian Waqas]

On 5/23/2020 at 9:24 AM, Miguel Soria said:

Hello,

Remove index.php from url and try.

Like this:

https://your-domain.com/your-admin-folder/index.php/improve/design/modules/positions/?_token=your-token

https://your-domain.com/your-admin-folder/improve/design/modules/positions/?_token=your-token

Thanks for your reply, i already found that out, but since its work around. so the real fix was i moved to a new host and the issue was fixed automatically , so this completely seems due to url rewrite configurations on server side. possibly due to php_rewrite module or mod_php.
 

thanks again