Prestashop 1.7.6.3 Can't save changes in product prices/stock

[solopedro]

Hi Hope you. can help me

I have prestashop 1.7.6.3 and I cannot save changes to products, description, stock, prices, and is a nightmare.Gives me an error message in red: "configuration cannot be updated"

if i go to chrome developers i get this error message:

VM251:1 Uncaught SyntaxError: Unexpected end of JSON input
    at Function.parse [as parseJSON] (<anonymous>)
    at Object.error (form.js?1.7.6.3:703)
    at u (main.bundle.js:253)
    at Object.fireWith [as rejectWith] (main.bundle.js:253)
    at n (main.bundle.js:253)
    at XMLHttpRequest.<anonymous> (main.bundle.js:253)

Any ideas?

 

Thanks in advance!!

[idgiorgio]

Hi I have a problem similar to yours you have found a solution?

Thanks in advance!!

 

 

 

[solopedro]

Hi idgiorgio

Yes I found the solution, is also valid when you change something and takes you to the login page

you need to run this query in the database:

UPDATE ps_configuration SET value = 0 WHERE name='PS_COOKIE_CHECKIP'
 

if your have a different dbase prefix change "ps_" for the prefix you have and all sorted!!

 

 

[idgiorgio]

Hi Pedro

thanks for the reply, the problem seems solved.

Thanks for your advice