Payment in customer account

[scirrhous]

 Hello,

I was wondering something : I sometimes have customers that have payment errors when trying to pay by credit card.

It leads to an order being "waiting for paymen".

I was wondering if it could be possible to have the customer pay inside his account.

I'm used to work with woocommerce and when the payment was not ok, the customer can log into his account and click on the "pay now" button.

I thought it was the same thing in Prestashop but I couldn't find such button...

Could you please tell me if it's possible ? Do I have to set this up somewhere or maybe buy a module ?

Thanks for your help.

Regard

[Janett]

It depends of payment module you use, some do that but not all.

[scirrhous]

On 5/9/2020 at 8:44 PM, scirrhous said:

 Hello,

I was wondering something : I sometimes have customers that have payment errors when trying to pay by credit card.

It leads to an order being "waiting for paymen".

I was wondering if it could be click test possible to have the customer pay inside his account.

I'm used to work with woocommerce and when the payment was not ok, the customer can log into his account and click on the "pay now" button.

I thought it was the same thing in Prestashop but I couldn't find such button...

Could you please tell me if it's click speed test possible ? Do I have to set this up somewhere or maybe buy a module ?

Thanks for your help.

Regard

Thanks janett my  problem has been resolved