ArthurCGN Posted May 8, 2020 Share Posted May 8, 2020 After installing PS 1.7.6.4. successfuly I placed an test order. I found out that the account automated confirmation eMail "Welcome..." was sent after the first page of the registration procedure, not at the last. Reading the confirmation eMail I was surprised to miss all customer-data, the eMail showed just placeholders: Hallo {firstname} {lastname}, This happened also with the order confirmation eMail What went wrong or what do I need to make the costomer eMails work correctly? Kind Regards Arthur Link to comment Share on other sites More sharing options...
ArthurCGN Posted May 17, 2020 Author Share Posted May 17, 2020 Hi ndiaga, no I did not, why should I? Kind Regards Arthur Link to comment Share on other sites More sharing options...
ArthurCGN Posted May 17, 2020 Author Share Posted May 17, 2020 Hallo ndiaga, I prefered to reinstall prestashop v 1.7.6.5 under PHP v 7.2 and all confirmation eMails are sent with data propperly. Regards Arthur Link to comment Share on other sites More sharing options...
RamboRich Posted October 4, 2020 Share Posted October 4, 2020 I'm having the same problem sort of. When customer makes a payment, the 'Order Confirmation' email is sent fine with all variables filled out. Then, they immediately get another email 'Payment Processed' which has empty (placeholders) for the fields. I'm not sure how ps_mailalert would fix this. But ps_mailalert is no longer available in the addons marketplace anyways so can't even try that. Link to comment Share on other sites More sharing options...
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