Fatal Error In Modules Backend

[Anon.User]

Hello,

Sorry I'm no guru so please excuse my ignorance

I've copied one of our websites as we wanted to use the current settings etc on a totally different domain.

Most things are working, but when I try to access the modules in the backend a fatal error comes up as below

Fatal error: Class 'AdminModulesController' not found in /home/xxxxxxxxx/public_html/classes/controller/Controller.php on line 134

line 134 is the 'return new $class' line below

 

public static function getController($class_name, $auth = false, $ssl = false)
    {
        return new $class_name($auth, $ssl);
    }
 

On the front end it's also saying the below, not sure if this helps or not...?

Notice: Undefined index: connected_site in /home/xxxxxxxxx/public_html/modules/mailchimpintegration/mailchimpintegration.php on line 105

 

Please could someone help with this?  We've got Prestashop 1.6.1.4

Many thanks in advance

Annie

[Rhobur]

Check if you have the classes/controller/AdminController.php in place if not copy it from an 1.6.1.4 archive.

The notice regarding the mailchimp module it is not related to the issue above, it is but a notice and does not impede on the site working fine.

[Anon.User]

  On 5/9/2020 at 9:11 AM, Rhobur said:

Check if you have the classes/controller/AdminController.php in place if not copy it from an 1.6.1.4 archive.

The notice regarding the mailchimp module it is not related to the issue above, it is but a notice and does not impede on the site working fine.

Expand  

Hello Rhobur

Thanks for taking to time to reply

Yes this file is in the controller folder.

The website I cloned everything from is working fine, could it be that some modules aren't working because they're licensed to the other website?

Many thanks

Annie

[Rhobur]

It is not totally excluded but I doubt there's modules not working because of the domain, if it were the case I suppose there would have been a clear message displayed, not a code error.

Check the server logs, apache or nginx depending on what you use, for additional error messages.

[JBW]

Compare the PHP Versions of the servers

[Anon.User]

  On 5/11/2020 at 10:01 AM, Rhobur said:

It is not totally excluded but I doubt there's modules not working because of the domain, if it were the case I suppose there would have been a clear message displayed, not a code error.

Check the server logs, apache or nginx depending on what you use, for additional error messages.

Expand  

Thanks Rhobur, looking it up would I find this in a var folder? I can't seem to see this in cpanel anywhere??

 

  On 5/11/2020 at 11:15 AM, JBW said:

Compare the PHP Versions of the servers

Expand  

Thanks for this JBW, I've checked and these are the same.  I thought we were onto something there

[Rhobur]

every cPanel has it

,

check the Error Log item.

Alternatively you can find the logs  in  server root /var/log/apache or /var/log/nginx if the server is Linux and you have access.

[Anon.User]

  On 5/11/2020 at 1:38 PM, Rhobur said:

every cPanel has it

,

check the Error Log item.

Alternatively you can find the logs  in  server root /var/log/apache or /var/log/nginx if the server is Linux and you have access.

Expand  

Oh sorry, yes it was in the server I couldn't find it.  There doesn't seem to be any errors on the CPanel errors page? 🤔

i've got /logs and public_html/error_log but I can't see they're saying anything very helpful

Thanks for your help

Edited May 11, 2020 by Anon.User (see edit history)

[Rhobur]

if you're on a shared hosting solution then you don't have access to the server logs other than the one from cPanel, you will have to ask your hosting provider for help in finding out id there are other more explicit errors in apache/nginx logs.

You can see the /var/logs only if you have direct server access.

[Anon.User]

Thanks for your help, I paid a freelancer to take a look and there was some code missing in the below admin file.

controller > admin > AdminModulecontroller.php

[Rhobur]

You're welcome!

I doubt though there was some code missing from controllers > admin > AdminModulecontroller.php IF as advised, you verified you have the same exact file from the official 1.6.1.4 in your install.

Maybe in your first local install you had a modification (from a module, override) that you lost when transferring to the second install, maybe your local controllers > admin > AdminModulecontroller.php differed from the official one.