password Cannot send email to reset the administrator (superuser) password.

[Ph0B0s]

Hi All.

I am new on this forum and I hope I can solve this rare problem I detected today.

I have installed a fresh prestashop 1.7.6.5 on my hosting via a manager called Softaculous.

The installation were without errors. I was checking the entire functionality and I fount that once I ask for a new administrator password with an email like [email protected] , the page says:

*******************************************************

Please, check your mailbox.

A link to reset your password has been sent to you.

*******************************************************

And nothing is sent to my admin email.

I tested with the possibility to create another users with . CLOUD and .com domains and the system goes as expected only in .com domains.

As as notice to developers, and if someone can lead them this "bug" or tell me how can I report this, advice them to consider the new domains approved to send mail in the recover password page of the employees in Prestashop.

 

Thanks for your attention.

Greetings

PhB