fmoreira86 Posted May 5, 2020 Share Posted May 5, 2020 Hi! When I Go to Orders The page isn't completly loaded until the PKI data is loaded. For some strange reason it takes a lot of time. The part that gets to much time to load is this the "getkpi": conversion_rate: 20 seconds to load abandoned_cart: 20 seconds to load average_order_value: 20 seconds to load netprofit_visit: 7 seconds to load Is there any way to remove it? I already filled a bug but still waiting for reply PrestaShop version: 1.7.6.4 Link to comment Share on other sites More sharing options...
fmoreira86 Posted May 7, 2020 Author Share Posted May 7, 2020 For the record I got a reply on github saying that they didn't find the issue on version 1.7.7.0 !! I'm using the currently supported version. No workarround provided, nothing.... incredible. https://github.com/PrestaShop/PrestaShop/issues/18956 Link to comment Share on other sites More sharing options...
fmoreira86 Posted June 13, 2020 Author Share Posted June 13, 2020 As follow-up the issue was LOCKED by matks stating: Quote I am locking this conversation because I can see some heated comments very harsh and that do not comply with our Code of Conduct. Which it doesn't. Check Code of Conduct. The most amazing thing was: 1 - The issue was LOCKED after a different person commented on the fact that the issue wasn't solved on the 1.7.6.x branch. 2 - The "official" reply was: Quote "This issue cannot be reproduced in 1.7.7.0" --> this means the issue has been fixed. There's nothing more to discuss. Which is amazing because it is still a beta (?) version. 3 - In this kind of situations there's always the saying of "this is not a commercial product..." even though that's true there's a business model behind Prestashop. I've been buying modules from the official marketplace so, it's really a fallacy saying that this not a commercial product. 4 - I'm just finishing with your own code of conduct: "Being respectful of differing viewpoints and experiences". Link to comment Share on other sites More sharing options...
Jontee Posted June 18, 2020 Share Posted June 18, 2020 Hi, I have the same exact problem with two of my 1.7.6.3 stores, have you found a solution to this yet? Thanks, Best regards, Link to comment Share on other sites More sharing options...
Jontee Posted June 19, 2020 Share Posted June 19, 2020 Surely someone must know how to disable this KPI container from all of the backoffice pages? It takes several minutes (most of the time) to load the values in that box It is very time consuming to do any work in backend because of this. Many thanks in advance, Best regards, Link to comment Share on other sites More sharing options...
fmoreira86 Posted June 20, 2020 Author Share Posted June 20, 2020 On 6/18/2020 at 12:24 PM, Jontee said: Hi, I have the same exact problem with two of my 1.7.6.3 stores, have you found a solution to this yet? Thanks, Best regards, As you can see here: https://github.com/PrestaShop/PrestaShop/issues/18956 It's supposedly solved on 1.7.7.0 😆 So no one cared to provide a fix for this. Link to comment Share on other sites More sharing options...
josias Posted March 11, 2021 Share Posted March 11, 2021 Just installed 1.7.7.2 and same problem... Nobody have found a solution? Link to comment Share on other sites More sharing options...
nikos83 Posted May 12, 2021 Share Posted May 12, 2021 In your /public_html/src/PrestaShopBundle/Resources/views/Admin/Sell/Order/Order is file index.html.twig Where this block {% block orders_kpi %} <div class="row"> <div class="col-md-12"> <div class="card"> <div class="row orders-kpi"> {{ render(controller( 'PrestaShopBundle:Admin\\Common:renderKpiRow', { 'kpiRow': orderKpi } )) }} </div> </div> </div> </div> {% endblock %} Is responsible for showing kpi on order pages in back office. You may need to override this index.html.twig maybe using this tutorialhttps://devdocs.prestashop.com/1.7/modules/concepts/templating/admin-views/ 1 Link to comment Share on other sites More sharing options...
toup Posted August 1, 2023 Share Posted August 1, 2023 This is long time coming but if it helps anyone using this documentation page : https://devdocs.prestashop-project.org/1.7/modules/concepts/controllers/kpi-blocks/#alter-an-existing-kpi-row I've been adding to one of my module theses two : public function hookActionOrdersKpiRowModifier(array $params) { $params['kpis'] = []; } public function hookActionCustomersKpiRowModifier(array $params) { $params['kpis'] = []; } along with the proper registerHook calls at installation, and it disables the loading of the KPIs on customers and orders pages. It leaves an ugly container, improperly sized, but at least it's not load speed delay. I'll prolly add some CSS at some point to hide theses empty containers. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now