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I know it's been a while since I posted this. But unfortunately there hasn't been a solution to this.

nor can I find one on the rest of the forum.
Since i've only got 1 department the "subject" field doesnt make any sense.
So if you have any advice, please help!

I know it has something to do with: 

        <div class="form-group row">
          <label class="col-md-3 form-control-label">{l s='Subject' d='Shop.Forms.Labels'}</label>
          <div class="col-md-6">
            <select name="id_contact" class="form-control form-control-select">
              {foreach from=$contact.contacts item=contact_elt}
                <option value="{$contact_elt.id_contact}">{$contact_elt.name}</option>
              {/foreach}
            </select>
          </div>
        </div>

But simply removing this. Or hiding it will not do the trick. 

Somehow I need to convince the shop, the subject has already been chosen, without the need to select it.