jkenigs Posted April 29, 2020 Share Posted April 29, 2020 Hi everyone. I'm going mad over some catalog price rules that suddenly stopped working when I re uploaded my whole catalog through .csv My rules were working just fine before that, but now none are showing. The curious thing is they come back if I go into the catalog and manually hit save without making any changes, which is driving me crazy because it makes me think the solution should be trivial but I don't know what it is. Entering product by product isn't a scalable solution even-though I don't have a huge catalog. Has this happened to anyone and can point me in the right direction? I'm using Prestashop 1.7.6.4 and everything was working fine until a few hours ago. Thanks in advance, Javier. Link to comment Share on other sites More sharing options...
jkenigs Posted April 29, 2020 Author Share Posted April 29, 2020 This is partially solved now. I still don't know the root cause, but it might help someone. I entered to all my catalog rules, which are configured to run with a quantity=0 , went to edit and all were showing ass quantity 1. I re entered 0 and hit save. All of my discounts are now up and running. I just don't really understand the reason, considering that the discounts were showing fine if I entered any product and just hit save which means. that the rules wasn't to blame on the first place. My guess is the system just doesn't like 0 as a quantity in the rules. It calculates the rule when you tell it too, but any other change messes things up. I hope this helps someone! 1 Link to comment Share on other sites More sharing options...
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