ecotekno Posted April 21, 2020 Share Posted April 21, 2020 Greetings I signed up a prestashop account and buyed the redsys module, but when i go to download it says my account is noot verified, I already verified / activated my ccount it but still says not verified so I can't download the module, also if I tryed to ve rify again and it says the account is already verified. Looks like a bucle here, can you help me? Thanks. Link to comment Share on other sites More sharing options...
carlosing222 Posted April 22, 2020 Share Posted April 22, 2020 Same problem here. Link to comment Share on other sites More sharing options...
carlosing222 Posted April 22, 2020 Share Posted April 22, 2020 Did you find a solution? Link to comment Share on other sites More sharing options...
Guest Posted April 22, 2020 Share Posted April 22, 2020 (edited) Click on the link Sign in !!! Already have an account? Sign in or go to: https://auth.prestashop.com/login?app=addons.prestashop.com&lang=en&return_to=https://addons.prestashop.com/en/ Edited April 22, 2020 by Guest (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted April 22, 2020 Share Posted April 22, 2020 Contact PrestaShop through Twitter with this problem. I hope they could address it to a person who could help you. Link to comment Share on other sites More sharing options...
Simple Fix Posted May 4, 2020 Share Posted May 4, 2020 same problem here... already bought 2 addon`s but can`t download them now 😡 Link to comment Share on other sites More sharing options...
joseantgv Posted May 4, 2020 Share Posted May 4, 2020 @ttoine Link to comment Share on other sites More sharing options...
joseantgv Posted May 5, 2020 Share Posted May 5, 2020 En 4/5/2020 a las 9:00 AM, Simple Fix dijo: same problem here... already bought 2 addon`s but can`t download them now 😡 Try to reset your password: https://auth.prestashop.com/en/password/request Link to comment Share on other sites More sharing options...
carlosing222 Posted May 5, 2020 Share Posted May 5, 2020 On 5/4/2020 at 2:00 AM, Simple Fix said: same problem here... already bought 2 addon`s but can`t download them now 😡 Well, I had the same problem. You just have to wait one or two days until the account be activated, then you will be able to download your addons. Link to comment Share on other sites More sharing options...
Simple Fix Posted May 5, 2020 Share Posted May 5, 2020 12 hours ago, joseantgv said: Try to reset your password: https://auth.prestashop.com/en/password/request thanks, this worked!! 👍 Link to comment Share on other sites More sharing options...
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