addons.prestashop don't be serious. Is it bogus company? I pay, they don't send me module.

[PaSa]

I'm sorry, I'm but in english, but you can see why don't you buy on addons.prestashop.com.

I have order on addons.prestashop.com, I buy Product Comparison Module. I must pay by bank transfer. Presta send me email with their bank account number FR7630004018410001003830483. I pay at 10.3.2011 and till now I haven't bought module.

I send many questions from their contact form from my account on addons.prestashop.com. Bud I haven't any answer. Website with contact form write: "We guarantee a quality answer as soon as possible."

If I sen question 17.3.2011 and I give 1st answer 29.3.2011, it is soon? They send me, that I must contact my bank.

My bank give me Notice of a foreign payment. I send it from contact form to prestastore costumer service (30.3.2011). Now is 8.4.2011 and I haven't any answer.

I don't know, where is bug? I thing, they send me wrong number of their bank account or it is bogus company.

Can you help me?
I haven't module, many (50Euro) and invoice. I have only order with statut "Awaiting bank wire payment".

Pavel Sacha.

[reynaudxuan]

Website with contact form write: “We guarantee a quality answer as soon as possible.”

If I sen question 17.3.2011 and I give 1st answer 29.3.2011, it is soon? They send me, that I must contact my bank.

For them it may be soon ;-)

Didn't you contact them and confirm for bank account no they provided is wrong or so ??

If their bank account number is correct, then it sound like a FRAUD and you must take legal action against them if either funds or module didn't received to you.

[PaSa]

Thank you.
They send me module this week (but it is after 1 month)