LeoLeite Posted April 7, 2011 Share Posted April 7, 2011 Friends where I set up this email?http://alojaimagens.com/images/o7i3vpo2f3xeh6r9r4m.jpgCan you help me?Hugs Link to comment Share on other sites More sharing options...
Irfan Bahalwan Posted April 8, 2011 Share Posted April 8, 2011 I dont know your language, so I cant decide which email template that u use.But by default, if you want to setting the email messages, you can go to mails folder, select the language that u want u use (en for english, fr for france etc), and edit the html files. Link to comment Share on other sites More sharing options...
VNguyen Posted April 8, 2011 Share Posted April 8, 2011 The simplest solution is copy $PS_DIR/mails/en to $PS_DIR/mail/XX with XX is ISO code for your language. Then edit these templates to the content you want. Link to comment Share on other sites More sharing options...
LeoLeite Posted April 8, 2011 Author Share Posted April 8, 2011 Friends,already tried all that within the mail folder / en and that there is no mail, there will be no other place?This email talks of the stock, to be where the stoke is zero, you get an email informing you that we have to replace the stock in question understand?Hugs Link to comment Share on other sites More sharing options...
VNguyen Posted April 8, 2011 Share Posted April 8, 2011 Hi,Please check in your back-end to see you have correct configurations for sending email to customer:Back-end => Ordrers => Statuses#1. Check that you enable the function to send customer an email when order status changed or not.#2. Check you set correct template for email content for certain status.Regards,VNguyen Link to comment Share on other sites More sharing options...
LeoLeite Posted April 8, 2011 Author Share Posted April 8, 2011 Friend that it's all right ...The email that I speak are not the emails that customers receive only what the store manager receives the email says:The product Bento Kronen - CLASSIC DINNER 20kg is currently out of stock.Certainly, the decline of stock 3 was exceeded.Inventory Left: 0You are recommended to open the product page on the Back Office in order to replenish their inventory. Link to comment Share on other sites More sharing options...
VNguyen Posted April 8, 2011 Share Posted April 8, 2011 Hi,Please confirm. So what you want is an email will send to admin guy(s) when stock level is going to zero, not an email to send to customer when his order status changed. Is it correct?Regards,VNguyen Link to comment Share on other sites More sharing options...
LeoLeite Posted April 8, 2011 Author Share Posted April 8, 2011 no friend, this email is already configured by the store, but I wonder where he's able to change my way, it is possible?Hugs Link to comment Share on other sites More sharing options...
LeoLeite Posted April 8, 2011 Author Share Posted April 8, 2011 where I found this what you wanted friends, is here:modules \ mailalerts \ mails Link to comment Share on other sites More sharing options...
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