robinast Posted April 15, 2020 Share Posted April 15, 2020 Prestashop 1.6.1.1, theme Naturashop 3.7.1 by Prestacrea When trying to add a new product, an error message appeares and nothing would be saved (though the existing products can be changed without that error message): >Tab : ModulePronesisscheduledproducts (200) >A server error occurred while loading the tabs: some tabs could not be loaded. >Please try again by refreshing the page. >If you are still encountering this problem, please check your server logs or contact your hosting provider for assistance. Refreshing does not help neither re-logging in. The seemingly related problem is that more often than not, product changes can not be saved. Sometimes it works, sometimes not. And it is AWFULLY boring if you have to save a change again and again before it finally saves. The problem is present in Chrome, in Firefox, in Opera - and mdekker's fix did not work for me. Disabling those two lines >submitHandler: function(form) { >form.submit(); }, had no effect on this behaviour. Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 Hi, what is ModulePronesisscheduledproducts? Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 34 minutes ago, Guest said: Hi, what is ModulePronesisscheduledproducts? Sorry - but I have no idea... Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 There must be some extra module that manages the products. Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 FTP: Open file ./config/defines.inc.php change: define('_PS_MODE_DEV_', false); to: define('_PS_MODE_DEV_', true); Save. Refresh admin page and click add product button. Then write the entire error message here. Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Also, from time to time this message appeares when I try to reach the abandoned baskets. Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Hmmm... I can not find define('_PS_MODE_DEV_', false); at all in /config/defines.inc.php Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 I copied the 'defines.inc.php' (in the attachment). I can not find the lines you refer to. Sorry! defines.inc.php Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 Prestashop 1.6.1.1 version ? Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Yes Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Prestashop 1.6.1.1, theme Naturashop 3.7.1 by Prestacrea Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 here original defines.inc.php file: defines.inc.php I don't know your topic. If you have installed it with sample data, it is 99% that it contains bugs and customized Prestashop kernel files. override function in override folder. Have you contacted the topic developer? Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Actually, I installed and used the shop without problems, I think 5 years ago or so. Then, I did not use it last two years - and now, when I started to use it again, I have run into problems that were not present when I started to us it initially. And now, I have not contacted the topic developer. Link to comment Share on other sites More sharing options...
Guest Posted April 15, 2020 Share Posted April 15, 2020 It may have been allowed to update modules automatically. Some of the modules do not work after the update. Unfortunately I can not advise further. You can upgrade your eshop to a higher version eg 1.6.1.24. Link to comment Share on other sites More sharing options...
robinast Posted April 15, 2020 Author Share Posted April 15, 2020 Thank you very much for the efforts and time you put into helping me. I will contact Prestacrea now and see what they can tell. Best wishes Harri from Estonia. Link to comment Share on other sites More sharing options...
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