Jump to content

Prestashop 1.7.6.4 not able to launch [phppsinfo.php everything green]


Recommended Posts

Hi fellas,

Although I have launched several prestashop e-commerce business, I am encounetring a problem never met before.

I uploaded and installed prestashop along with phppsinfo.php requirements tool that shows everything green, however an http 500 error appears.

Unable to log in to admin also.

Website address: https://balatsios.com

Attached you may find the report of the tool.

Any help would be highly appreciated.spacer.png

 

Have a great day and take carespacer.png.

 

 

1.thumb.PNG.cb189b3229aa1c63748ae4f6f6b28374.PNG2.thumb.PNG.816cdd3cd1a57bce9881b9851fc96d6a.PNG

3.thumb.PNG.ea354c0289b950ca3a7366eabbcc5c05.PNG

Link to comment
Share on other sites

16 hours ago, El Patron said:

you need to enable errors to discover underlying 500 issue, without this info it's impossible to solve.

you can also check your hosting error logging if supported.

Hi El Patron,

Thank you for your controbution. In cooperation with softaculous we found out that it was a server underlying error. They will prepare something to overcome problems like this.

Thanks again and take care againsth this virus.

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...