DRMasterChief Posted April 7, 2020 Share Posted April 7, 2020 Dear @Antoine F , can you please have a look on my email message and/or how to change my email address for addons.prestashop.com ? I have sent an email, but no one answers... Regarding to EU-GDPR it is my right to have this data changed or to change it myself, and i can not find any possibility to change my email address in the menu at addons.prestashop.com for myself.... so how can we manage this? Is anybody responsible for such things? thank you Link to comment Share on other sites More sharing options...
joseantgv Posted April 8, 2020 Share Posted April 8, 2020 Check here https://www.prestashop.com/forums/settings/email/ Link to comment Share on other sites More sharing options...
DRMasterChief Posted April 8, 2020 Author Share Posted April 8, 2020 Thank you, but the change is asked for addons.prestashop.com Link to comment Share on other sites More sharing options...
joseantgv Posted April 8, 2020 Share Posted April 8, 2020 Sure 🤦♂️ Link to comment Share on other sites More sharing options...
DRMasterChief Posted June 16, 2020 Author Share Posted June 16, 2020 Ok guys, no answer by mail and no answer here. So this means Presta does not respect the EU privacy / GDPR and risks a fined penalty in this case? Strange situation imo.... Link to comment Share on other sites More sharing options...
prestamonste Posted June 16, 2020 Share Posted June 16, 2020 Yes, if you a buyer, there is no option to change your email. If you a seller, you can change it in here: https://addons.prestashop.com/en/seller-account Link to comment Share on other sites More sharing options...
joseantgv Posted June 16, 2020 Share Posted June 16, 2020 @ttoine Link to comment Share on other sites More sharing options...
Lynda Posted March 25, 2022 Share Posted March 25, 2022 So, I'm buyer, how to change my email? Link to comment Share on other sites More sharing options...
roman.b Posted June 27, 2022 Share Posted June 27, 2022 (edited) Hello, I have the same problem, hello Prestashop, you are from France, so the GDPR applies to you too. How change email? Edited June 27, 2022 by roman.b (see edit history) Link to comment Share on other sites More sharing options...
Lynda Posted August 5, 2022 Share Posted August 5, 2022 Who should we contact to report this violation of the GDPR? Link to comment Share on other sites More sharing options...
Mediacom87 Posted August 5, 2022 Share Posted August 5, 2022 Hi, Have you tried simply contacting Addons directly through their contact form or LiveChat window? Link to comment Share on other sites More sharing options...
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