Mja388 Posted April 3, 2020 Share Posted April 3, 2020 Hi I'm using prestashop 1.6.1.9 and just this week I've been unable to login to the admin section. After entering my email and password, after a long wait I get the following message. "The page you are looking for is temporarily unavailable. Please try again later." followed by a random row on numbers and letters. Can anyone off any advice it would be greatly appreciated. Many thanks. Link to comment Share on other sites More sharing options...
Prescol Posted April 7, 2020 Share Posted April 7, 2020 Contact your hosting provider or, if have access, check the error logs. Before anything, clear cache via ftp. Can be a simple timeout caused because a slower server, or a very low execution time. Also check with ftp if there are strange files in your installation. Attackers can inject some code to steal your credentials. This happens often when using non well developed modules. 1 Link to comment Share on other sites More sharing options...
Mja388 Posted April 7, 2020 Author Share Posted April 7, 2020 4 minutes ago, Prescol said: Thanks Prescol. I'll give it a try! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now