Jump to content

Refund orders


Recommended Posts

Hello

How do you refund the postage as well as the product value?

If I go in to BO and view the orders. Click on a particular order and scroll down to the products purchased in the order. I have the option to selct the individula products and a refund button underneath. It refunds the product values but not the postage? How do I refund say the total order including all products and postage please?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...