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zhmedia

zhmedia


Updating with solution

I'm getting this problem too, my new module was declined without email notification or comment/explanation.

EDIT:

Update for anyone experiencing this. if you get a technical validation rejection without comment or email notification, it's likely an automatic rejection by the system and the reason is hidden (at the time of this writing). Try the following:

  1. Go to your "Products" page of your seller account and click the "Validation" button at the top of the page.
  2. On this page, there will be 2 buttons that are hidden for some reason, and you have to click them.
  3. The first button is on the right-hand side of your module's name called "Voir Plus"
  4. The second button is under the module's name called "Contacter l'équipe de validation" (you have to hover over it to see the text)
  5. Once you click on the second button, it should send you to a page with the rejection reason and a contact form to contact the Addons team.

Here's a screenshot of the two hidden buttons (I had to dig through the HTML source to find them).

 

Screenshot_2020-05-12_10.21.19PM.png

zhmedia

zhmedia

I'm getting this problem too, my new module was declined without email notification or comment/explanation.

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