Mozahab Posted March 17, 2020 Share Posted March 17, 2020 I got the below error : HTTP 500 - error - 500 Server Error on 67% Install Addons modules. Link to comment Share on other sites More sharing options...
Presta Patron Posted March 17, 2020 Share Posted March 17, 2020 Hi, Please check the permissions of the files /index.php and /install/index.php. it should be 755. You can check it from any FTP software like FileZilla or cPanel. Just locate your file there and click "edit permissions" or "permissions" button (may be through right click). Link to comment Share on other sites More sharing options...
Mozahab Posted March 17, 2020 Author Share Posted March 17, 2020 I Did that I change them from 604 to 755 but still the error Link to comment Share on other sites More sharing options...
Presta Patron Posted March 18, 2020 Share Posted March 18, 2020 Hi, please make sure that the install folder also has permission 755. Link to comment Share on other sites More sharing options...
Mozahab Posted March 19, 2020 Author Share Posted March 19, 2020 sorry I did that also but still have the problem Link to comment Share on other sites More sharing options...
zubairksd Posted March 19, 2020 Share Posted March 19, 2020 i have same problem Create file parameters Create database tables Create default shop and languages Populate database tables Configure shop information Install modules Install Addons modules An error occurred during installation... You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here. 1: HTTP 200 - parsererror - Link to comment Share on other sites More sharing options...
Mozahab Posted March 25, 2020 Author Share Posted March 25, 2020 (edited) I Changed the PHP from 7.4 to 7.2 and now the error moved from 67% to 78% Install theme 🤕 Edited March 25, 2020 by Mozahab (see edit history) Link to comment Share on other sites More sharing options...
Nelmes Posted May 6, 2020 Share Posted May 6, 2020 Hi Just to confirm, I have the same problem with installing Prestashop 1.7*, Error 500 stalls at "Install Addons modules" , I tried the file permissions above however it did not fix my problem. Since I have investigated and confirm this is related to sites which are using SSL, change both the parameters in the SQL database to 1 PS_SSL_ENABLED PS_SSL_ENABLED_EVERYWHERE Hope this helps Nick Link to comment Share on other sites More sharing options...
Bioeticshop Posted May 7, 2020 Share Posted May 7, 2020 i have same problem Link to comment Share on other sites More sharing options...
Bioeticshop Posted May 7, 2020 Share Posted May 7, 2020 Hi, The parameters in the SQL database change to 1 ( PS_SSL_ENABLED ; PS_SSL_ENABLED_EVERYWHERE) I did that also but still have the problem Link to comment Share on other sites More sharing options...
Nelmes Posted May 7, 2020 Share Posted May 7, 2020 Hi Did you also check the permissions of the files /index.php and /install/index.php and the /install/ directory should be 755? For information my PHP is 7.2 and version Prestashop 1.7.6.5 Nick Link to comment Share on other sites More sharing options...
Bioeticshop Posted May 8, 2020 Share Posted May 8, 2020 Nelmes, Yes , the permissions of the files /index.php and /install/index.php and the /install/ directory : 755! I did that also but still have the problem Link to comment Share on other sites More sharing options...
bencassell Posted May 10, 2020 Share Posted May 10, 2020 (edited) I had this problem also, tried installing older versions etc after becoming so frustrated. Searched everywhere on the web for 2 days! This worked for me, couldn't find this fix anywhere: In my case I didn't have to change any permissions I changed PHP to 7.0 Rather than uploading the 3 files (prestashop.zip, index.php, Install_PrestaShop.html) to FileZilla, I unpacked the prestashop.zip into a folder and dragged all files over to FileZilla public_html directory. Takes roughly 10 minutes! Tried my website and it finally got past 67%. One thing to note when i tried accessing my back office the link wasn't working, link in address bar was ending with "/admin" after installation, just copy the folder name "adminxxxxxxxxx" generated in FTP and paste in address bar. Seems as if everything's working fine. I'm hosting with 123Reg Linux Essentials. Edited May 10, 2020 by bencassell (see edit history) Link to comment Share on other sites More sharing options...
denko Posted May 14, 2020 Share Posted May 14, 2020 PLEASE HELP!!! I have the same ERROR and I don't understand the problem. I follow three days with this problem. Do you have any answer? Thank you !! On 3/17/2020 at 8:12 AM, Mozahab said: Obtuve el siguiente error : HTTP 500 - error - 500 Error del servidor en El 67% instala módulos de complementos. 1 Link to comment Share on other sites More sharing options...
bencassell Posted May 16, 2020 Share Posted May 16, 2020 (edited) I found errors with the previous method, wasn't functioning correctly so I deleted everything and started again. After 3 days trying to upload all different ways via FTP FileZilla, I decided to upload directly via my cPanel file manager, once files were uploaded I then used Chrome Incognito to install (Install_PrestaShop.html, index.php, prestashop.zip) Which made it work! No changes to code whatsoever! I think the trick was installing in incognito mode, but like I said uploading files directly to cPanel could have done it. I've tried this twice now and worked fine both times. Using PHP 7.0 Note: Back office link wont work in incognito when installs complete, delete the /install folder and then use normal chrome to access your domain.com/adminxxxxxxxxx Edited May 16, 2020 by bencassell (see edit history) Link to comment Share on other sites More sharing options...
bencassell Posted May 17, 2020 Share Posted May 17, 2020 Okay so I just uploaded again through my cPanel without installing through incognito mode and it worked a charm. Turns out FileZilla FTP was the root of the problem for me. Link to comment Share on other sites More sharing options...
bencassell Posted May 18, 2020 Share Posted May 18, 2020 (edited) On 5/14/2020 at 10:31 PM, denko said: PLEASE HELP!!! I have the same ERROR and I don't understand the problem. I follow three days with this problem. Do you have any answer? Thank you !! Did you get it working? I've also just used Dreamweaver to upload and it uploaded and installed fine, FileZilla was the problem for me Edited May 18, 2020 by bencassell (see edit history) Link to comment Share on other sites More sharing options...
Danielrpsr1 Posted May 22, 2020 Share Posted May 22, 2020 I didn't have to make any changes, just install it in incognito mode. Link to comment Share on other sites More sharing options...
zubairksd Posted May 26, 2020 Share Posted May 26, 2020 same problem(error 67%). i have tried many times. so please help me for a solution. Link to comment Share on other sites More sharing options...
Aelanna Posted June 10, 2020 Share Posted June 10, 2020 I wish I could get that far! I've been trying for weeks to install this and pulling my hair out. Mine crashes at 12% with the 500 error and I have no idea how to fix it. I have checked and redefined all permissions, installed all needed modules and everything. Connection to database checks fine. I'm running on Windows 2008 server R2 with IIS7. Link to comment Share on other sites More sharing options...
JWW Posted August 22, 2020 Share Posted August 22, 2020 I managed to solve this and get a complete install by attempting the install on a clean Google Chrome (no extensions). I was trying with Firefox with a bunch of extensions (didn't try without them), so I'm not sure if the extensions played any role. Don't know why, but it worked. I had tried installing with PHP 7.1 at first, then 7.3 and both had the same error. In the end the install succeeded for me with PHP 7.3 and using Google Chrome. Hope that helps somebody. Link to comment Share on other sites More sharing options...
Kogkalidis Posted September 5, 2020 Share Posted September 5, 2020 Failed PrestaShop version: 1.7.6.7 PHP version: 7.2+ Succeeded PrestaShop version: 1.7.6.7 PHP version: 7.1.32 using MacOS and MAMP Link to comment Share on other sites More sharing options...
AmirRzd Posted April 15, 2021 Share Posted April 15, 2021 I used Incognito and it worked! I don't know yet what in my Chrome browser is causing the problem. 1 Link to comment Share on other sites More sharing options...
HunterGracchus Posted April 17, 2021 Share Posted April 17, 2021 On 5/6/2020 at 3:28 PM, Nelmes said: Hi Just to confirm, I have the same problem with installing Prestashop 1.7*, Error 500 stalls at "Install Addons modules" , I tried the file permissions above however it did not fix my problem. Since I have investigated and confirm this is related to sites which are using SSL, change both the parameters in the SQL database to 1 PS_SSL_ENABLED PS_SSL_ENABLED_EVERYWHERE Hope this helps Nick Hi! This helped me, thank you. Maybe stating the obvious here, but just wanted to point out that when doing fresh install, queries should be run only after the install have passed the phases of creating and populating the database (since these configurations do not exist in the database before that). Also make sure that you use the correct table prefix on the queries if you did set one. Link to comment Share on other sites More sharing options...
AmirRzd Posted April 17, 2021 Share Posted April 17, 2021 I cleared Cookies and it also worked. I had more than 400 cookies so I don't know exactly what was causing the problem. Link to comment Share on other sites More sharing options...
bugrakorkmaz Posted April 30, 2021 Share Posted April 30, 2021 I first followed the fix on the below youtube and now it got stuck at Install Addons Modules. - Tried Chrome Incognito but same error. Found this 1.php.ini max_execution_time = 0 memory_limit = 2G restart your php 😀 2./etc/apache2/extra/httpd-default.conf Timeout 3600 KeepAliveTimeout 50 <IfModule reqtimeout_module> RequestReadTimeout header=0,MinRate=500 body=0,MinRate=500 </IfModule> restart your apache2 😀 3.sudo vim /etc/hosts 127.0.0.1 api.prestashop.com 127.0.0.1 api-addons.prestashop.com 4.classes/Tools.php Search all timeout and replace timeout=100000 Now I have asked my hosting provider to apply the changes and I will give a re-try again. Link to comment Share on other sites More sharing options...
Nickz Posted May 2, 2021 Share Posted May 2, 2021 good luck, its about a year old that thread Link to comment Share on other sites More sharing options...
adamwall Posted May 3, 2021 Share Posted May 3, 2021 So I keep getting the 500 error as well, here is the log entry for Apache; [Mon May 03 09:14:10.145162 2021] [php7:error] [pid 200809] [client 69.92.226.250:50982] PHP Fatal error: Uncaught Symfony\\Component\\Debug\\Exception\\ClassNotFoundException: Attempted to load class "Ps_accounts" from the global namespace.\nDid you forget a "use" statement? in /var/www/html/presta/modules/ps_metrics/vendor/prestashop/prestashop-accounts-auth/src/Handler/ErrorHandler/ErrorHandler.php:63\nStack trace:\n#0 /var/www/html/presta/modules/ps_metrics/vendor/prestashop/prestashop-accounts-auth/src/Handler/ErrorHandler/ErrorHandler.php(106): PrestaShop\\AccountsAuth\\Handler\\ErrorHandler\\ErrorHandler->__construct()\n#1 /var/www/html/presta/modules/ps_metrics/vendor/prestashop/prestashop-accounts-auth/src/Installer/Install.php(59): PrestaShop\\AccountsAuth\\Handler\\ErrorHandler\\ErrorHandler::getInstance()\n#2 /var/www/html/presta/modules/ps_metrics/ps_metrics.php(112): PrestaShop\\AccountsAuth\\Installer\\Install->installPsAccounts()\n#3 /var/www/html/presta/src/Adapter/Module/Module.php(249): Ps_metrics->install()\n#4 /var/www/html/presta/src/Core/Addon/Module/ModuleManager.php(302): PrestaShop\\PrestaShop\\Adapter\\Module\\M in /var/www/html/presta/modules/ps_metrics/vendor/prestashop/prestashop-accounts-auth/src/Handler/ErrorHandler/ErrorHandler.php on line 63, referer: https://prestacart.courtneyscandles.com/install/index.php?restart=true Link to comment Share on other sites More sharing options...
grupostartrn Posted May 4, 2021 Share Posted May 4, 2021 Llevo muchísimas paginas creadas en prestashop 1.7.2.4 en los últimos años y de repente error 500 al intentar instalar (78% install addons) y solo deja instalar versiones superiores a 1.7.5 y php 7.3 o 7.4 no hay manera de instalar otras versiones de prestashop con php 7.2 o 7.0 y tengo casi 100 temas prestashop que no funcionan en versiones superiores a php 7.2 Alguien tiene alguna idea de como solucionar esto? Link to comment Share on other sites More sharing options...
Nickz Posted May 4, 2021 Share Posted May 4, 2021 (edited) 1 hour ago, grupostartrn said: Llevo muchísimas paginas creadas en prestashop 1.7.2.4 en los últimos años y de repente error 500 al intentar instalar Debes estar mas especifico al explicar el problema. Postea en la parte Español On 5/3/2021 at 10:29 AM, adamwall said: So I keep getting the 500 error as well, here is the log entry for Apache; What php, mysql version do you run? Edited May 4, 2021 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
Jesse Posted June 17, 2021 Share Posted June 17, 2021 (edited) I posted in the wrong thread please ignore Edited June 17, 2021 by Jesse Wrong Thread (see edit history) Link to comment Share on other sites More sharing options...
aceletta Posted June 17, 2021 Share Posted June 17, 2021 (edited) hello I have problems it does not exceed 12% version 1.7.7.5 in PHP 7.3 FPM 1: HTTP 503 - error - Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Edited June 17, 2021 by aceletta (see edit history) Link to comment Share on other sites More sharing options...
aceletta Posted June 18, 2021 Share Posted June 18, 2021 hello I have problems 😪 1: An exception occurred while executing 'SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.route_name AS route_name_6, t0.active AS active_7, t0.enabled AS enabled_8, t0.hide_host_mode AS hide_host_mode_9, t0.icon AS icon_10 FROM 2s3x_tab t0 WHERE t0.class_name = ? LIMIT 1' with params ["AdminGamification"]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away Link to comment Share on other sites More sharing options...
Nickz Posted June 20, 2021 Share Posted June 20, 2021 On 6/17/2021 at 4:41 PM, aceletta said: hello I have problems it does not exceed 12% Have you checked requirements: https://www.prestashop.com/en/system-requirements Do you run a VPS? Link to comment Share on other sites More sharing options...
jose antonio gonzalez Posted June 21, 2021 Share Posted June 21, 2021 It is a prestashop bug, which is giving errors in the updates Link to comment Share on other sites More sharing options...
Sellmark Posted July 1, 2021 Share Posted July 1, 2021 Hello. I found that the problem was with generic "welcome" module, which gave me this error in Apache PHP message: PHP Notice: Use of undefined constant _PS_ADMIN_DIR_ - assumed '_PS_ADMIN_DIR_' in /home/marektest/domains/test17.sellmark.pl/public_html/modules/welcome/OnBoarding/Configuration.php The temp resultion for me was to remove /modules/welcome and retry the installation, which then succeeded 1 Link to comment Share on other sites More sharing options...
ngn Posted July 9, 2021 Share Posted July 9, 2021 (edited) GET /install/index.php?installModulesAddons=true&_=1625838043051 HTTP/1.0 AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Symfony\\Component\\Yaml\\Exception\\ParseException: Malformed inline YAML string: { sso_resend_verification_email_url: '%ps_accounts.sso_resend_verification_email_url%', at line 73 (near "- { sso_resend_verification_email_url: '%ps_accounts.sso_resend_verification_email_url%',"). in /var/www/vhosts/1w1.eu/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Yaml/Inline.php:447\nStack trace:\n#0 /var/www/vhosts/1w1.eu/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Yaml/Inline.php(67): Symfony\\Component\\Yaml\\Inline::parseMapping('{ sso_resend_ve...', 87, Array)\n#1 /var/www/vhosts/1w1.eu/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Yaml/Parser.php(534): Symfony\\Component\\Yaml\\Inline::parse('{ sso_resend_ve...', false, false, false, Array)\n#2 /var/www/vhosts/1w1.eu/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Yaml/Parser.php(155): Symfony\\Component\\Yaml\\Parser->parseValue('{ sso_resend_ve...', false, false, false, 'sequence')\n#3 /var/www/vhosts/1w1....\n', referer: https://1w1.eu/install/index.php Any idea how to fix it? ps 1.7.2.2 php 7.1 (server centos 8, plesk) the same error for ps 1.7.5 php 7.2 or php 7.3 it is a new dedicated server just rented Edited July 9, 2021 by ngn (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted July 9, 2021 Share Posted July 9, 2021 6 hours ago, ngn said: Any idea how to fix it? ps 1.7.2.2 php 7.1 (server centos 8, plesk) PHP.ini files set up for more memory, higher upload capacity, all php modules needed are satisfied? Link to comment Share on other sites More sharing options...
Danny Posted July 9, 2021 Share Posted July 9, 2021 (edited) probably everyone already know this... but for all the people who have problems installing PS (and server 500 error) ... using Filezilla FTP check these steps: - Download the version you want to install - Uncompress the archive on your pc - Do not upload the Zip file directly to your web server. - Check inside (configuration) FileZilla FTP how files will be considered/transfered (Automatic mode/binary mode and that file beginning with "." (dot like .htaccess) considered as ASCII Hope could help someone. Danny Edited July 9, 2021 by Danny (see edit history) Link to comment Share on other sites More sharing options...
ngn Posted July 9, 2021 Share Posted July 9, 2021 8 hours ago, Nickz said: PHP.ini files set up for more memory, higher upload capacity, all php modules needed are satisfied? Php.ini files set up memory is 512 MB 7 hours ago, Danny said: probablemente todos ya lo sepan ... pero para todas las personas que tienen problemas para instalar PS (y el error del servidor 500) ... usando Filezilla FTP, verifique estos pasos: - Descargue la versión que desea instalar - Descomprime el archivo en tu pc - No cargue el archivo Zip directamente en su servidor web. - Verifique dentro (configuración) FileZilla FTP cómo se considerarán / transferirán los archivos (modo automático / modo binario y ese archivo que comienza con "." (Punto como .htaccess) considerado como ASCII Hope podría ayudar a alguien. Danny The problem is that it asks me for php 5.6 for the installation of ps 1.7.2.2 and it cannot install php 5.6 in centos 8 and with php 7.1 or 7.2 it stays blocked when installing addons modules, the problem is the vendor module that needs php 5.6 to be installed 7 hours ago, Danny said: probablemente todos ya lo sepan ... pero para todas las personas que tienen problemas para instalar PS (y el error del servidor 500) ... usando Filezilla FTP, verifique estos pasos: - Descargue la versión que desea instalar - Descomprime el archivo en tu pc - No cargue el archivo Zip directamente en su servidor web. - Verifique dentro (configuración) FileZilla FTP cómo se considerarán / transferirán los archivos (modo automático / modo binario y ese archivo que comienza con "." (Punto como .htaccess) considerado como ASCII Hope podría ayudar a alguien. Danny With the auto instal prestashop application that comes in plesk I can install only the version ps 1.7.5 with php 7.1 or higher without any problem but most of the purchased modules and themes do not work in ps higher than 1.7.4 and so far the ps 1.7.2 worked very well for me, I will go back to centos 7 and I will try with php 5.6 and after the installation I will change it to php 7.2 as I did years ago. then I will tell you to see if it works like this Link to comment Share on other sites More sharing options...
Nickz Posted July 10, 2021 Share Posted July 10, 2021 13 hours ago, ngn said: he problem is that it asks me for php 5.6 for the installation of ps 1.7.2.2 and it cannot install php 5.6 in centos 8 and with php 7.1 or 7.2 Have a look onto that one here> https://www.tranit.co/linux/apache-install-running-php-5-6-php-7-2-centos-7-x64/ You might need a system admin to set your server up. If interested send me a PM with more details. Link to comment Share on other sites More sharing options...
matesasesinos Posted August 3, 2021 Share Posted August 3, 2021 On 7/1/2021 at 8:30 AM, Sellmark said: Hello. I found that the problem was with generic "welcome" module, which gave me this error in Apache PHP message: PHP Notice: Use of undefined constant _PS_ADMIN_DIR_ - assumed '_PS_ADMIN_DIR_' in /home/marektest/domains/test17.sellmark.pl/public_html/modules/welcome/OnBoarding/Configuration.php The temp resultion for me was to remove /modules/welcome and retry the installation, which then succeeded Thanks!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Henrik Posted August 6, 2021 Share Posted August 6, 2021 Fresh install on my mamp server and same issue: - Prestahop 1.7.3.0 - PHP 7.1 getting PHP Fatal error: Uncaught Symfony\Component\Yaml\Exception\ParseException: Malformed inline YAML string: { sso_resend_verification_email_url: '%ps_accounts.sso_resend_verification_email_url%', at line 73 (near "- { sso_resend_verification_email_url: '%ps_accounts.sso_resend_verification_email_url%',"). in /Applications/MAMP/htdocs/test/vendor/symfony/symfony/src/Symfony/Component/Yaml/Inline.php:447 Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 7, 2021 Share Posted August 7, 2021 Hello, @Henrik Please check your php configuration , which page this error show. Are you want to try to send any email or other. This error show at the time of installation or after installation. Thank you Link to comment Share on other sites More sharing options...
jean 12 Posted September 13, 2021 Share Posted September 13, 2021 On 18/06/2021 at 15:55, aceletta said: bonjour j'ai des problèmes 😪 1 : Une exception s'est produite lors de l'exécution de 'SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.route_name AS route_name_6, t0.active AS active_7 , t0.enabled AS enabled_8, t0.hide_host_mode AS hide_host_mode_9, t0.icon AS icon_10 FROM 2s3x_tab t0 WHERE t0.class_name = ? LIMIT 1' with params ["AdminGamification"] : SQLSTATE[HY000] : Erreur générale : 2006 MySQL server has gone away Hello you find a solution please I have the same problem Link to comment Share on other sites More sharing options...
ComGrafPL Posted September 14, 2021 Share Posted September 14, 2021 PS version? PHP version? Link to comment Share on other sites More sharing options...
rocky Posted May 28, 2022 Share Posted May 28, 2022 I just encountered this issue when a customer asked me to install PrestaShop v1.7.6.9 on PHP 5.6.40. The problem in this case was that the PrestaShop Installer was trying to install the latest version of the PrestaShop Metrics module, which is incompatible with PHP 5.6.40. I fixed the issue by adding 'ps_metrics', to the $blacklist on line 931 of src/PrestaShopBundle/Install/Install.php. Link to comment Share on other sites More sharing options...
Ali Samie Posted June 12, 2022 Share Posted June 12, 2022 On 3/17/2020 at 3:32 PM, Presta Patron said: Hi, Please check the permissions of the files /index.php and /install/index.php. it should be 755. You can check it from any FTP software like FileZilla or cPanel. Just locate your file there and click "edit permissions" or "permissions" button (may be through right click). I set for my self to 0777 and it does not work ps1776 and php7.4 on server Link to comment Share on other sites More sharing options...
Prestachamps Posted June 12, 2022 Share Posted June 12, 2022 Hi @stifler97@stifler97, PS version 1.7.7 is not compatible with PHP 7.4 : https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/#php-compatibility-chart Please switch the PHP to 7.3 for your version of PrestaShop. Have a nice day, Leo. Link to comment Share on other sites More sharing options...
Ali Samie Posted June 12, 2022 Share Posted June 12, 2022 22 minutes ago, Prestachamps said: Hi @stifler97@stifler97, PS version 1.7.7 is not compatible with PHP 7.4 : https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/#php-compatibility-chart Please switch the PHP to 7.3 for your version of PrestaShop. Have a nice day, Leo. Thanks @Prestachamps But this did not make any change Link to comment Share on other sites More sharing options...
ZHSoft Posted June 12, 2022 Share Posted June 12, 2022 Please give up the local installation. The correct way is to choose a European and American server for installation, because the PrestaShop kernel needs to download a lot of remote files, and it is very likely that the terminal will be installed due to poor network. It will be very fast, and there will be no problems with installation failures. Link to comment Share on other sites More sharing options...
Ali Samie Posted June 12, 2022 Share Posted June 12, 2022 1 hour ago, ZHSoft said: Please give up the local installation. The correct way is to choose a European and American server for installation, because the PrestaShop kernel needs to download a lot of remote files, and it is very likely that the terminal will be installed due to poor network. It will be very fast, and there will be no problems with installation failures. Actually i found what the problem was. It is because of limited database resources. I have two options only. Either contact my host provider to increase database resources or install in my local server and then migrate the whole installation to the server. 1 Link to comment Share on other sites More sharing options...
kirianjahiem Posted July 24, 2022 Share Posted July 24, 2022 (edited) i have tried many times. so please help me for a solution. Speed Test Edited July 24, 2022 by kirianjahiem (see edit history) Link to comment Share on other sites More sharing options...
Ali Samie Posted July 24, 2022 Share Posted July 24, 2022 6 minutes ago, kirianjahiem said: i have tried many times. so please help me for a solution. Did you try all the steps? Link to comment Share on other sites More sharing options...
Ali Samie Posted July 24, 2022 Share Posted July 24, 2022 7 minutes ago, kirianjahiem said: i have tried many times. so please help me for a solution. If you have tried all steps and you have a new problem, just open a new topic. Explain what you did and what do you expect to work. You need to provide details and then you will get some one help you solve this. Link to comment Share on other sites More sharing options...
Nickz Posted July 24, 2022 Share Posted July 24, 2022 (edited) 5 hours ago, kirianjahiem said: i have tried many times. so please help me for a solution. what solution you are looking for? For sitespeed you need to use the pagespeed to have an Idea how Google sees your site. No good to use an alternative speedtest when your site fails in pagespeed and that is the threathold to pass. Its not confirmed that google uses the pagespeed but they give us that option. There is also think with google which gets you different results. Its unattended though. https://www.thinkwithgoogle.com/feature/testmysite/ Edited July 24, 2022 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
ZHSoft Posted July 27, 2022 Share Posted July 27, 2022 (edited) Are you an Nginx server? You can try configuration parameters to solve the problem, that's how I solved it. Modify nginx configuration In nginx.conf, set the following parameters to increase the timeout http { ... fastcgi_connect_timeout 3600; fastcgi_send_timeout 3600; fastcgi_read_timeout 3600; ... } fastcgi_connect_timeout fastcgi connection timeout, default 60 seconds fastcgi_send_timeout The timeout for the nginx process to send a request to the fastcgi process, the default value is 60 seconds fastcgi_read_timeout The timeout for the fastcgi process to send the output process to the nginx process, the default value is 60 seconds Finally, restart Nginx, reinstall PrestaShop, and after a long wait, the installation will be successful. Edited July 27, 2022 by ZHSoft (see edit history) 1 Link to comment Share on other sites More sharing options...
h3llseekr Posted January 23 Share Posted January 23 Dude Look Your PHP version. if you use 7 php . go install old version of prestashop . instance : 1.7.6.0vhttps://github.com/PrestaShop/PrestaShop/releases/download/1.7.6.0/prestashop_1.7.6.0.zip Link to comment Share on other sites More sharing options...
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