johnxl Posted February 18, 2020 Share Posted February 18, 2020 Hello ! PS 1.7.2.3 HTTP ERROR 500 It happened after I tried to install some modules and changed php versions several times ! Back office was still ok when I stopped working with cpanel . Just in the morning I noticed that back office was not working . I enabeled in cpanel display errors and get this ! Warning: getcwd() has been disabled for security reasons in /home/eksimant/public_html/eks123/index.php on line 36 Warning: require(/../config/config.inc.php): failed to open stream: No such file or directory in /home/eksimant/public_html/eks123/index.php on line 43 Warning: require(/../config/config.inc.php): failed to open stream: No such file or directory in /home/eksimant/public_html/eks123/index.php on line 43 Fatal error: require(): Failed opening required '/../config/config.inc.php' (include_path='.:/opt/cpanel/ea-php72/root/usr/share/pear') in /home/eksimant/public_html/eks123/index.php on line 43 Please help to get back . :) Link to comment Share on other sites More sharing options...
johnxl Posted February 19, 2020 Author Share Posted February 19, 2020 Any ideas? Link to comment Share on other sites More sharing options...
johnxl Posted February 20, 2020 Author Share Posted February 20, 2020 22 hours ago, ndiaga said: Hi, I think it's related to your server. Talk to your hosting provider. Thanks for answer ! I contacted my hosting provider ! They said that changing php versions while working with modules can cause that some files can simply collapse . They suggest to reinstall fresh coppy of prestashop . Link to comment Share on other sites More sharing options...
pixelwebmx Posted February 20, 2020 Share Posted February 20, 2020 Try this hosting is allready pre configure it for prestashop A2HOSTING FOR PRESTASHOP Link to comment Share on other sites More sharing options...
johnxl Posted February 21, 2020 Author Share Posted February 21, 2020 (edited) 23 hours ago, ndiaga said: 11 hours ago, pixelwebmx said: Try this hosting is allready pre configure it for prestashop A2HOSTING FOR PRESTASHOP Thanks,I allready found new local hosting . Edited February 21, 2020 by johnxl (see edit history) Link to comment Share on other sites More sharing options...
johnxl Posted February 21, 2020 Author Share Posted February 21, 2020 23 hours ago, ndiaga said: If you don't have any valuable data yet you can reinstall. Only valuable data is products,product images, destrcriptions and atributes ! It will take 2-3 weeks if I be forced to moove them manuaally to new instalation. Is it possible to move them in database ? Link to comment Share on other sites More sharing options...
JBW Posted February 21, 2020 Share Posted February 21, 2020 On 2/20/2020 at 9:54 AM, johnxl said: They said that changing php versions while working with modules can cause that some files can simply collaps Never heard something like this.... On 2/18/2020 at 12:02 PM, johnxl said: getcwd() has been disabled for security reasons in /home/eksimant/public_html/eks123/index.php on line 36 This is clearly a PHP configuration issue, the fuction had been diabled by your hosting provider Link to comment Share on other sites More sharing options...
johnxl Posted February 27, 2020 Author Share Posted February 27, 2020 On 2/21/2020 at 10:58 AM, JBW said: This is clearly a PHP configuration issue, the fuction had been diabled by your hosting provider I mooved to new hosting and now everything works fine ! Link to comment Share on other sites More sharing options...
johnxl Posted February 27, 2020 Author Share Posted February 27, 2020 On 2/21/2020 at 10:57 AM, ndiaga said: Yes you can import them in a CSV file and copy the img folder . Or why not back up the store and use it in the new server? Thanks for answer ! I already mooved to new hosting and everything now works fine ! I tried to upgrade to latest ps version . Shows that upgrade complete but many things in back office is from older version ! Tried several times ! Now I want to install fresh copy of latest prestashop version with deafault theme and settings ! I want to keep only categories and products with images and descriptions and atributes . How can I import/ export them ? Link to comment Share on other sites More sharing options...
Klemart3D Posted February 27, 2020 Share Posted February 27, 2020 What "things" are from older version? Have you some screenshots or some errors to show? You can dump your old database to import it on your fresh install of Prestashop but you will get back all your data (products, categories, customers, orders, settings…) Link to comment Share on other sites More sharing options...
johnxl Posted February 28, 2020 Author Share Posted February 28, 2020 ~75L0pil 11 hours ago, Klemart3D said: What "things" are from older version? Have you some screenshots or some errors to show? You can dump your old database to import it on your fresh install of Prestashop but you will get back all your data (products, categories, customers, orders, settings…) No I did not made any screenshots ! In versions Comparission differnece betwen versions after upgarde there was still a lot files to upgrade . Design in some places was like it was in earlier versions ,many functions missing . So I decided to to install fresh coppy of latest version ! Now everything looks ok ! What shold I do to get my products back ? Only things I did : I downloaded img folder ! And exported products csv file with some free module from ETS soft . Attached file . I exported categories csv file with bassic backoffice tool . I got acces to my old hosting data base ! Now I shold import some tabs and replace them in new database ? Is there still any chance to get back products ? It will bee good enough to get back at least products with images and descriptions . I will surrvive if lost combinations and atributes ! Thanks ! products_2020_02_27_20_57_43.csv Link to comment Share on other sites More sharing options...
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