diparo.biz Posted February 17, 2020 Share Posted February 17, 2020 Good Afternoon, I am using Prestashop 1.7.6. This is my first Prestashop experience. I have configured the complete website but I do have a problem. A registered customer who is adding products in his basket is not able to go to shipping step. A nonregistered customer whereas is able to complete the order and go to the step Shipping and payment. I am able to complete adding order of registered customer from the backoffice and go to shipping step and am able to complete his order by chosing the payment option. Where could be the problem. Maybe something I am overlooking. Please help. Regards, Link to comment Share on other sites More sharing options...
NemoPS Posted February 23, 2020 Share Posted February 23, 2020 Is it happening to every single registered user? Are you using a custom template? Also what is the issue exactly? Does it break or keep refreshing the same page? Link to comment Share on other sites More sharing options...
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