Pierre Antoine Posted February 17, 2020 Share Posted February 17, 2020 Hi, I can't update the unit price of a product on the back office, it seems to work while saving it, but after refreshing the page the unit price has been reset to 0. Thanks for your help! Link to comment Share on other sites More sharing options...
Pierre Antoine Posted March 3, 2020 Author Share Posted March 3, 2020 up someone? Link to comment Share on other sites More sharing options...
PrestaServicePro Posted March 3, 2020 Share Posted March 3, 2020 Hello. Please, enable debug and try again to save the product. It must show an error and publish it error here. Link to comment Share on other sites More sharing options...
Pierre Antoine Posted March 3, 2020 Author Share Posted March 3, 2020 Hi, I have tried but there is no error message. The unit price reset to 0 only after refreshing the page. It seems to work on new products created. Is it possible that the bug happens only on older product that were created before a migration to prestashop 1.7 ? Thus it is still a problem because I can't recreate all my catalog... Thanks for your help! Link to comment Share on other sites More sharing options...
PrestaServicePro Posted March 3, 2020 Share Posted March 3, 2020 Need to check it in your shop. If there is not a problem DM me admin and FTP credentials for debugging. Link to comment Share on other sites More sharing options...
Pierre Antoine Posted March 4, 2020 Author Share Posted March 4, 2020 18 hours ago, HelperPro said: Need to check it in your shop. If there is not a problem DM me admin and FTP credentials for debugging. Done thank you very much! Link to comment Share on other sites More sharing options...
Pierre Antoine Posted March 9, 2020 Author Share Posted March 9, 2020 On 3/3/2020 at 7:31 PM, HelperPro said: Need to check it in your shop. If there is not a problem DM me admin and FTP credentials for debugging. Hi, did you get a chance to see what happens? Link to comment Share on other sites More sharing options...
Webo.Agency Posted April 6, 2022 Share Posted April 6, 2022 Problem resolved? If not then there is Github issue that you can refer to: https://github.com/PrestaShop/PrestaShop/issues/15785 Happen if import combinations from CSV. Refer to temporary solution in link. Link to comment Share on other sites More sharing options...
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