administration page not accessible

[omnikohh]

Hi, i don't know why but after quickstart installation and database setup, front end work perfectly but administration page not accessible, report error 500. can you help me? Tnx

[dinesh badrukhiya]

Enable the debug mode and share the error log. Also kindly please share PrestaShop version.

[omnikohh]

Thanks, i can see admin panel only in debug mode , but without error. Can't access in normal mode

Edited February 17, 2020 by omnikohh (see edit history)

[omnikohh]

14 minutes ago, ndiaga said:

Hi,

Do   you have  FTP  acces?   If  yes   find  the   file   config/defines.inc.php    in  the lines  27 - 30

change   the  false  to true.

/* Debug only */
if (!defined('_PS_MODE_DEV_')) {
define('_PS_MODE_DEV_',false);
}

 

yes, i have, i'm inside admin panel now in debug mode, but when i go out from debug mode, admin page becomes inaccessible 

Edited February 17, 2020 by omnikohh (see edit history)

[dinesh badrukhiya]

Try after deleting  /app/cache folder & /var/cache/ (dev & prod) folder.

[omnikohh]

2 hours ago, dinesh badrukhiya said:

Try after deleting  /app/cache folder & /var/cache/ (dev & prod) folder.

thank you very much, seems that now work!!

[dinesh badrukhiya]

Kindly please mark the topic as Solved.

[omnikohh]

how to mark as solved?