hi thanks for the answer! I'm importing from the classic "advanced parameters > import > clients" using the template file generated from prestashop.
The columns match perfectly, but it doesn't import anything. Do you need server configs?
Thanks!
PS: I'm populating the file in google sheets, I don't know if the csv that it exports has some problems, but I don't think so. I've always exported from sheets without any problems, as a matter of fact I've always had problems with file exported by microsoft excel. mhh...