I can't import clients

[kitfoxster]

Hi!

I have a problem with prestashop 1.7.5.2, it stopped importing clients with these errors:

- The email address [email protected] (ID: 1) can't be validated.

- The property Customer->my_address_required is empty.

 

I actually translated these in English from the Italian errors that I gat on my Italian site:

- L'indirizzo email [email protected] (ID: 1) non può essere convalidato.

- La proprietà Customer->my_address_required è vuota.

 

It actually imported a contact the first time, one email I imported for test, now there is now way it want's to import others. How can I fix this? 

Thanks!

- Joseph

 

Edited February 11, 2020 by kitfoxster
Typo (see edit history)

[kitfoxster]

hi thanks for the answer! I'm importing from the classic "advanced parameters > import > clients" using the template file generated from prestashop.

The columns match perfectly, but it doesn't import anything. Do you need server configs?

Thanks!

PS: I'm populating the file in google sheets, I don't know if the csv that it exports has some problems, but I don't think so. I've always exported from sheets without any problems, as a matter of fact I've always had problems with file exported by microsoft excel. mhh...

Edited February 12, 2020 by kitfoxster (see edit history)