Internal Error in back-office

[Becca123]

Hello,

I recently tried to log into my back-office of my website using Prestashop, and it keeps saying Internal Error. I contacted my host server (Powweb) and they said nothing is wrong on their end. I have not changed or updated ANYTHING in my Prestashop module, and it was working fine until yesterday suddenly. Now when I try to go to my website, it says the same Internal Error. How can I access my bak-office to figure out a problem if it won't let me? Thanks in advance for any advice!

Edited February 2, 2020 by Becca123 (see edit history)

[dinesh badrukhiya]

Enable the error reporting and share the error report.

If you can't access Backoffice then to enable debug mode:

Navigate to  config directory and open defines.inc.php file and find the following code:

define('_PS_MODE_DEV_', false);

Edit the code:

define('_PS_MODE_DEV_', true);

Edited February 5, 2020 by dinesh badrukhiya (see edit history)