PhilSwinson Posted January 29, 2020 Share Posted January 29, 2020 Hi, I am facing some problem while upgrading my PrestaShop. The current version is 1.6.0.9 and I want to upgrade to 1.7.6.3, the latest version. While updating, I am getting an error Ajax / Server Error for action backupDb: textStatus: "error " errorThrown:"temporarily overloaded " jqXHR:"..." I have even tried after changing the max_execution_time and max_input_time, but not getting any fruitful result. Please help me out to overcome this issue so that I can upgrade my PrestaShop without any issue. Thanks in advance. Link to comment Share on other sites More sharing options...
Gabriel Posted June 17, 2021 Share Posted June 17, 2021 I have the same problem Link to comment Share on other sites More sharing options...
musicmaster Posted June 21, 2021 Share Posted June 21, 2021 On 6/17/2021 at 9:29 PM, Gabriel said: I have the same problem Expand It is better to make a backup by yourself. And then when you do the upgrade you can disable the options to make a backup. Prestashop rollbacks often fail. So it is not a good idea to rely on the backup in the upgrade procedure. Link to comment Share on other sites More sharing options...
Gabriel Posted July 31, 2021 Share Posted July 31, 2021 Hola yo tenía el mismo problema, probé de todo y únicamente me funcionó correr el modulo "Limpiador de prestashop" ese soluciona problemas en la plataforma. Link to comment Share on other sites More sharing options...
Biscotto Posted August 9, 2021 Share Posted August 9, 2021 On 7/31/2021 at 3:44 AM, Gabriel said: Hola yo tenía el mismo problema, probé de todo y únicamente me funcionó correr el modulo "Limpiador de prestashop" ese soluciona problemas en la plataforma. Expand By installing that module, were you able to solve it? I tried to look for that module in the catalogue, but I can't find it. Where did you download it? Link to comment Share on other sites More sharing options...
Gabriel Posted August 10, 2021 Share Posted August 10, 2021 On 8/9/2021 at 9:54 PM, Biscotto said: By installing that module, were you able to solve it? I tried to look for that module in the catalogue, but I can't find it. Where did you download it? Expand yes, I can solved this problem, this module is free, you can download, Link to comment Share on other sites More sharing options...
Biscotto Posted August 10, 2021 Share Posted August 10, 2021 On 8/10/2021 at 1:47 AM, Gabriel said: yes, I can solved this problem, this module is free, you can download, Expand Where did you find/download it? As I already wrote to you, I can't find it. I've tried looking for it in the module catalog but it doesn't exist. Link to comment Share on other sites More sharing options...
Gabriel Posted August 10, 2021 Share Posted August 10, 2021 I can't find this module to download, it module was by defaul, plaese try to find with the name: cleaning to prestashop, on the administration category Link to comment Share on other sites More sharing options...
Biscotto Posted August 10, 2021 Share Posted August 10, 2021 On 8/10/2021 at 8:36 AM, Gabriel said: I can't find this module to download, it module was by defaul, plaese try to find with the name: cleaning to prestashop, on the administration category Expand I did a search, and this seems to be a module that is no longer maintained. only an old version is available on Github, which I don't even think is compatible with Prestashop 1.7.x. Anyway, it seems to be a module to delete products or databases. How did you use it to correct the problem? Link to comment Share on other sites More sharing options...
Gabriel Posted August 11, 2021 Share Posted August 11, 2021 hello you have only run the "functional integrity" or "data base" I sent the file to install pscleaner (1).zipFetching info... pscleaner.zipFetching info... Link to comment Share on other sites More sharing options...
Biscotto Posted August 11, 2021 Share Posted August 11, 2021 Thanks for your help! I managed to download the module and install it. I have done the steps you mentioned, but when I go to upgrade I have the same problems.😔 Link to comment Share on other sites More sharing options...
musicmaster Posted August 11, 2021 Share Posted August 11, 2021 On 1/29/2020 at 11:10 PM, PhilSwinson said: Ajax / Server Error for action backupDb: textStatus: "error " errorThrown:"temporarily overloaded " jqXHR:"..." Expand That means there was an Ajax error. So you should look for the underlying PHP error. For example in the error log. Link to comment Share on other sites More sharing options...
Biscotto Posted August 11, 2021 Share Posted August 11, 2021 (edited) On 8/11/2021 at 8:01 AM, musicmaster said: That means there was an Ajax error. So you should look for the underlying PHP error. For example in the error log. Expand I check and I find only this error: 2021-08-11 12:59:14.666611 [INFO] [3995769] [MYIP SITE] File not found [/home/myuser/public_html/403.shtml] Edited August 11, 2021 by Biscotto (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted August 11, 2021 Share Posted August 11, 2021 On 8/11/2021 at 11:02 AM, Biscotto said: I check and I find only this error: 2021-08-11 12:59:14.666611 [INFO] [3995769] [MYIP SITE] File not found [/home/myuser/public_html/403.shtml] Expand Did you enable debug mode? Link to comment Share on other sites More sharing options...
Biscotto Posted August 11, 2021 Share Posted August 11, 2021 On 8/11/2021 at 12:00 PM, musicmaster said: Did you enable debug mode? Expand No. I looked for the error in the php error log of my hosting's administration panel. Link to comment Share on other sites More sharing options...
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