jazz for soul Posted January 22, 2020 Share Posted January 22, 2020 Yesterday, I wanted to migrate my site to another to be able to try and experience the update with the 1.7 module. However, I have a 500 Server Error : Oops, something went wrong. Try to refresh this page or feel free to contact us if the problem persists. that appears and when I enter debug mode, I do not understand what is displayed to me. Could i have help? Thank you very much ! Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted January 22, 2020 Share Posted January 22, 2020 Check your database connection. Link to comment Share on other sites More sharing options...
jazz for soul Posted January 22, 2020 Author Share Posted January 22, 2020 Where can I find them in my Cpannel ? Link to comment Share on other sites More sharing options...
tomerg3 Posted January 22, 2020 Share Posted January 22, 2020 You probably want to check with your hosting company. You can find in your cpanel both PHPMyAdmin, and a "manage databases" (or just "Databases" icons. Link to comment Share on other sites More sharing options...
MarlexLadag Posted January 22, 2020 Share Posted January 22, 2020 There's a problem with your database login credentials. Check somewhere from your cpanel or server. Is this a fresh set-up prestashop? Link to comment Share on other sites More sharing options...
jazz for soul Posted January 23, 2020 Author Share Posted January 23, 2020 (edited) I no longer have an error now that I have put the correct identifiers but I find myself with a new problem: when I go to my site B (where I installed the data) it automatically returns to site A of departure, what I don't want ... what to do ?? Edited January 23, 2020 by prestacrashs (see edit history) Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted January 23, 2020 Share Posted January 23, 2020 Go to the Backoffice > Shop Parameters > Traffic and SEO section. Scroll down to Set shop URL section and change your domain, SSL domain with your new domain. Link to comment Share on other sites More sharing options...
jazz for soul Posted January 23, 2020 Author Share Posted January 23, 2020 (edited) Therefore, I cannot have a copy of my site A? I wanted to do tests on B so that I could then import them on A ... If I did not understand correctly and that the modifications must be made on the back office of B, I do not have the possibility of accessing it, I get a 404 error. edit : I see that I have to modify links in the table, I modify ps_shop_url but I am always send back to site A ... Edited January 23, 2020 by prestacrashs (see edit history) Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted January 23, 2020 Share Posted January 23, 2020 Check the database connection setting in config/settings.inc.php fileDB_SERVER: DB_NAME: DB_USER: DB_PASSWD: Also delete the .htaccess file in your shops root folder Link to comment Share on other sites More sharing options...
jazz for soul Posted January 23, 2020 Author Share Posted January 23, 2020 Yes, I changed but it doesn't change anything ... Link to comment Share on other sites More sharing options...
MichaelEZ Posted January 23, 2020 Share Posted January 23, 2020 on what vs are u runnin currently? Link to comment Share on other sites More sharing options...
dinesh badrukhiya Posted January 23, 2020 Share Posted January 23, 2020 Have you updated value in table ps_configuration -> PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL Link to comment Share on other sites More sharing options...
tomerg3 Posted January 23, 2020 Share Posted January 23, 2020 To keep things organize, please don't mix two topics together (so that future forum members could benefit from your answer). Also, it's always best to search the forum before asking, as this is a common issue that has been asked an answered before. 1 Link to comment Share on other sites More sharing options...
zubairksd Posted November 1, 2022 Share Posted November 1, 2022 go change database and user name value \public_html\app\config\parameters.php Link to comment Share on other sites More sharing options...
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