Add new Product from admin panel not working in Mobile View

[kashif03]

I am using prestashop 1.7 and when we go to the admin panel to upload new products it is working fine in desktop version BUT NOT IN MOBILE VERSION. In mobile version it is simply not redirecting to the add new product page. The console is also clear. No errors whatsoever. When I check in networks tab it is not hitting any api or any page just simply blank.

[aymen.amairia]

I've found the same issue on Prestashop 1.7.6.3, the add button is not clickable, thanks.

[Guest]

In the chrome menu, select display as for computer.

Or send Ctrl + P

[Diego Baeza]

Hi, sorry for my English, i use translate.

I use Prestashop 1.7.6.2.

 

I have the same problem, I tried to activate debug mode to know if it showed any error, but I did not receive anything.

I also inspected the page with google developer tools, but it didn't show any errors either.

 

I found that there is an attribute called  "data-original-title", and I realized that this attribute is the one that does not allow clicking on the button:

SOLUTION:

Leave title attribute empty in admin/themes/new-theme/template/page_header_toolbar.tpl line 36

We will find this:

so on line 40, we remove {$btn.help} from the title attribute.

Now the button should work on mobile devices, but the page will not show the help message.

Edited May 11, 2020 by Diego Baeza (see edit history)