Sass Posted January 15, 2020 Share Posted January 15, 2020 (edited) My hosting provider IONOS were the first to alert me to the XsamXadooBot and gave me the clearest instructions of where the malicious code was located. After checking Prestashop advice about deleting phunit folders, I deleted all those files. However, while the front end of the shop is visible, I get a blank page of nothingness when I try to login to the back-end. I've sent messages to Prestashop for advice but I'm screaming into a void. I'm about to jump ship to another platform and put this all behind me, but I'm giving it one last try. Is there anything else I can do with access only to the database files held by my IONOS and zero-access to back-end features? Edited January 15, 2020 by Sass corrected typo (see edit history) Link to comment Share on other sites More sharing options...
razaro Posted January 15, 2020 Share Posted January 15, 2020 For blank page in back-end have you tried to enable debug mode and see if there is any error ? Link to comment Share on other sites More sharing options...
Sass Posted January 15, 2020 Author Share Posted January 15, 2020 Thank you for the tip, @Razaro. I'll give this a try and will report back. Link to comment Share on other sites More sharing options...
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