Order page is not loaded in backoffice

[Sachin@Sharma]

Whenever I clicked on orders button than the page is in loading only, I don't know why it is happening.

 

[Juan Rios1]

Do you get error 400,500? A blank white page? 

I suggest you turn debug mode on under : public_html/config/defines.inc.php

Once you open up that file, look for: 

/* Debug only */ if (!defined('_PS_MODE_DEV_')) { define('_PS_MODE_DEV_', false);

and change false into true. Once you've done that go back to your orders page.

[Sachin@Sharma]

13 hours ago, Juan Rios1 said:

Do you get error 400,500? A blank white page? 

I suggest you turn debug mode on under : public_html/config/defines.inc.php

Once you open up that file, look for: 

/* Debug only */ if (!defined('_PS_MODE_DEV_')) { define('_PS_MODE_DEV_', false);

and change false into true. Once you've done that go back to your orders page.

I did not get any error.

and my debug mode is always on So there is no error.

But my orders page is always in loading condition.

[JBW]

Check in your browser console if there are any errors in Ajax calls (XHR)