Redirect issue from .com to .it

[Luk91]

Here's the deal.

One of our customer have multiple PrestaShop website hosted with Plesk, since yesterday the customer wanted the .com redirected automatically to .it

We made it few years ago by adding to the primary domain (domain.it) an additional alias domain (domain.com) and by enabling the 301 Redirect everything works fine

Now the customer want to separate the two domain, not everything, just the URL....no sense

But, we disabled the 301 redirect and by some magic tricks this works 50/50

If I navigate to domain.com it keeps redirect me to domain.it

If I navigate to https://domain.com i'm not getting redirect

Checked HTACCESS, DB, DNS, PLESK, PRESTASHOP but really can't figure it out

 

[selectshop.at]

Should be .com accessible or not ? If not redirect it directly via DNS (Plesk rules).

https://support.plesk.com/hc/en-us/articles/213412669-How-to-create-a-domain-forwarder-in-Plesk-