FME Modules PrettyURL and Advanced SEO

[STS]

Anyone having luck with FME Modules PrettyURL?  I installed it on my website back on 12/8 and opened a ticket.  They did nothing until 12/17, after numerous tries to contact.  What they did do is delete overrides for other modules that caused them to stop working.  They then told me the errors were the other modules fault.  I have now disabled three modules to get my site functioning.  I tried to use FME Advanced SEO module for its internal linking (as I disabled my other internal linking module as they disabled its overrides).  It works on most pages, (not product pages as it has its own override that is not installed).  I contacted the to provide a combine override file for THEIR two modules.  I had provided my backoffice and FTP settings which they had used in the past to delete other overrides, but chose to attach the file to their ticket.  I loaded the "new" override and nothing happened.  I compared it to the PrettyUrl override file and there were no changes.  I contacted them again, this time after a couple days they emailed me an empty file.  during the process, I found that the internal linking file works well on text only pages but attempts to replace alt text within html img tags breaking the HTML.  Does anyone out there use these modules?  Are they working?  I expect to spend the holidays restoring from backup and repairing my shop.  If I could get a working productController override for these modules, I may be able to avoid this.  

[STS]

Completed restoring my shop.  January 1, they responded that they forwarded my refund request, and I would hear from someone soon.  Still no response.  No one answers their phone.  AVOID THESE MODULES!