veebihaldur Posted December 18, 2019 Share Posted December 18, 2019 (edited) Hi! Our store has serious technical issue. We have thousands of products in our system and they are working fine. But we have issues with other 170+ products. Most of them are new added to the website. They are turning off by itself. From status online to status offline. It doesn't turning off immediately. It changes his status after being online for 3 hours - 24 hours. Those products has same settings as old products with modules settings. After 3 hours - 24 hours: Edited December 18, 2019 by veebihaldur (see edit history) Link to comment Share on other sites More sharing options...
veebihaldur Posted December 18, 2019 Author Share Posted December 18, 2019 Update: I tried to switch Info_ready from 0 to 1 in database/ps_product Link to comment Share on other sites More sharing options...
veebihaldur Posted December 23, 2019 Author Share Posted December 23, 2019 Cron Job Task Manager can be related for this issue? Link to comment Share on other sites More sharing options...
Ciberelfo Posted December 23, 2019 Share Posted December 23, 2019 (edited) Hello, I also have this problem, when a customer makes an order, that product is then placed offline, I have prestashop 1.7.3. It's seems nobody solve it Edited December 23, 2019 by Ciberelfo (see edit history) Link to comment Share on other sites More sharing options...
veebihaldur Posted December 30, 2019 Author Share Posted December 30, 2019 Still not fixed Link to comment Share on other sites More sharing options...
prestamax Posted April 23, 2020 Share Posted April 23, 2020 Hello, we had the same problem and I think I have found the culprit. There is a statistics module "Available quantities". If it is enabled it somehow seems to reduce the quantity even though stock management is disabled. After disabling this module the error seems to have gone and no product was set to disabled any more. Link to comment Share on other sites More sharing options...
sophiakaile Posted April 23, 2020 Share Posted April 23, 2020 may be this problem is arise due to some wrong code of your online shop. I am saying for sure..... Link to comment Share on other sites More sharing options...
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