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Cristina Gonzalez

Cristina Gonzalez

Thanks for your patience Nemo, but I don´t think we are on the same page., as changing the name of the status won´t stop the behaviour for free orders (sending 2 emails).

What did you mean when you said 

On 12/18/2019 at 2:39 PM, NemoPS said:

if you change the core status the customer will only get one email, the order confirmation one

What is the core status and how do you change it?

Cristina Gonzalez

Cristina Gonzalez

Thanks for your patience Nemo, but I don´t think we are on the same page., as changing the name of the status won´t stop the behaviour for free orders (sending 2 emails).

What did you mean when you said 

On 12/18/2019 at 2:39 PM, NemoPS said:

if you change the core status the customer will only get one email, the order confirmation one

 

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