luca1711 Posted December 3, 2019 Share Posted December 3, 2019 I purchased a form from this seller. @vekia The module does not work well, I asked for support and after the first response it has not responded to me. I asked for a refund and no one answered me. If after this I receive support then I will be happy to delete this topic. It is not a professional behavior, if you cannot support the modules then suspend the sale and dedicate yourself only to what you are able to do. Link to comment Share on other sites More sharing options...
joseantgv Posted December 3, 2019 Share Posted December 3, 2019 As you have not purchased the module from Addons, unfortunately PrestaShop can't help you. I hope you could get assistance or your money back. Link to comment Share on other sites More sharing options...
luca1711 Posted December 3, 2019 Author Share Posted December 3, 2019 1 minuto fa, joseantgv dice: Poiché non hai acquistato il modulo da Addons, sfortunatamente PrestaShop non può aiutarti. Spero che tu possa ottenere assistenza o rimborsarti. I trusted this seller's high trust, but I did wrong. Dore on will buy only on marketplace prestashop addons. Thank you for your intervention. Link to comment Share on other sites More sharing options...
joseantgv Posted December 3, 2019 Share Posted December 3, 2019 I don't know what happened with @vekia, he was a very active user but it's not the first message I see like yours. Link to comment Share on other sites More sharing options...
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