Pramod.01 Posted November 18, 2019 Share Posted November 18, 2019 Every time I login to prestashop admin page and select any menu (like 'Product' or 'Module'), its always redirect me automatically to login page. Tried to sign in again, and its redirect me out again. Iam Using latest version of prestashop 1.7.6.1. I have try multiple browser, tried using cloudflare. All above step are not work on me. Can you all help me to find where is the problem? Link to comment Share on other sites More sharing options...
lototo Posted November 18, 2019 Share Posted November 18, 2019 (edited) Disable cookies IP address check in the settings & clear your browser cache p.s disable cloudflare Edited November 18, 2019 by lototo (see edit history) Link to comment Share on other sites More sharing options...
willdante Posted November 20, 2019 Share Posted November 20, 2019 Same problem here with a fresh 1.7.6.1 installation on Cloudways. Disabling cookies IP address check (in the back office or directly in the database) and clearing browser cache doen't solve the issue. Link to comment Share on other sites More sharing options...
Pramod.01 Posted December 1, 2019 Author Share Posted December 1, 2019 Cannot disable the cookies IP address because after selecting any option admin panel gets logout. Link to comment Share on other sites More sharing options...
willdante Posted December 1, 2019 Share Posted December 1, 2019 In my case, the issue was caused by the Varnish cache which is activated by default on a new Cloudways Application. Hope it helps. Link to comment Share on other sites More sharing options...
todaysriot Posted December 25, 2019 Share Posted December 25, 2019 Disable Varnish on Cloudways, it works for me. 1 Link to comment Share on other sites More sharing options...
sun6 Posted March 24, 2020 Share Posted March 24, 2020 I'm behind the cloudflare too. The solution is to install mod_cloudflare. Link to comment Share on other sites More sharing options...
joeweb Posted August 29, 2020 Share Posted August 29, 2020 set 0 to PS_COOKIE_CHECKIP 1 Link to comment Share on other sites More sharing options...
diogenis_kavala Posted January 22, 2021 Share Posted January 22, 2021 I HAVE THE SAME PROBLEM ....AN THE SOLUTION ITS...THE DISABLE CLOUNFLARE ..XMMMM JOKE NOW; I HAVE SUB...I HAVE DOMAIN...I HAVE DOWN ON DOMAIN SAME NAMES... XXXXX/SHOP AND TO WORK PRESTA I MUST TO DISABLE CLOUNDFLARE...; AND IF DOING THIS I MUST TO CHANCE DNS IN DOMAIN .. IF THESE ARE BETTER...UNISTALL PRESTA AND INSTALLL ANOTHER ESHOP THIS IS PROBLEM IN PRESTA...SIMPLE... I DONT HAVE ANY PROBLEM WHITH ANOTHER SHOP APLICATION... THANKS 2 Link to comment Share on other sites More sharing options...
jungwirbtgut Posted May 5, 2021 Share Posted May 5, 2021 Disabling varnish cache in cloudways also fixed my problem :-) Thank you guys! Link to comment Share on other sites More sharing options...
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