prestashop 1.7x BLANK PAGE

[DAB1]

Bonjour 

j ai installé prestashop 1.7.6  mais je rencontre un problème de page blanche  a la dernière étapes de validation de la commande, je reçois les notifications de la confirmation de la commande en back office mais le client recoit une page blanche.

j'utilise PHP 7.3

NB j ai essayé le mode debug mais cela ne retrace pas le problème

MERCI de m'aider a résoudre le problème 

Edited November 14, 2019 by DAB1 (see edit history)

[Rhobur]

PHP7.3 is not officially supported till the next January PS 1.7.7. release.

Revert to 7.2 or 7.1.

[DAB1]

thank you for your support and I'm happy to read I tried the PHP 7.1 version but it does not solve the problem

[DAB1]

Hello family

I have a problem of blank page, I tried to change the version of PHP but it does not work.

I tried the debug mode here

at HookCore::exec('displayOrderConfirmation', array('order' => object(Order), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 3))in OrderConfirmationController.php line 126
at OrderConfirmationControllerCore->displayOrderConfirmation(object(Order))in OrderConfirmationController.php line 96
at OrderConfirmationControllerCore->initContent()in Controller.php line 292
at ControllerCore->run()in Dispatcher.php line 515
at DispatcherCore->dispatch()in index.php line 28

HELP ME PLEASE

[selectshop.at]

Hello and welcome to Prestashop forum. We kindly ask you to stop to open new topics with same problem. Stay on one and follow this one. I'm closing hiding your doublets.

Please also pay attention to the forum section you are adding your questions. French is for communication in FRENCH LANGUAGE. English for communication in English Language. Don't mix languages. Thank you.

[Rhobur]

Does setting DEBUG to ON shows any error in the order confirmation page (the blank one)?

[PCQUATRO]

12 hours ago, DAB1 said:

thank you for your support and I'm happy to read I tried the PHP 7.1 version but it does not solve the problem

For 1.7.6 you should be using PHP 7.2!

Read this -> https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/

Best Regards