Problema al hacer migración

Ausip · November 15, 2019

Buenos días, hace unos días hice la migración de una tienda prestashop. Me salían algunos errores, active el debug y parece que solventé los errores puediendo entrar al backoffice y al frontoffice. El problema es que en el Backoffice al meterme en la mayoría de pestañas, como productos o ajustes de clientes->grupos, se queda la página en blanco y no tengo acceso. He probado a borrar la carpeta prod (app/cache/prod) y nada.

La versión php del antiguo servidor es 5.5.61 y la del nuevo 7.2.22

No se cómo resolver el problema.

Gracias de antemano!

juanrojas · November 15, 2019

como hiciste la migracion?

si activas el modo debug que te muestra?

Ausip · November 18, 2019

Para la migración descargué la BD de phpmyadmin del antiguo servidor y por ftp descargue los archivos de la tienda. Luego, subí la BD al nuevo servidor y transferí los archivor por ftp al nuevo dominio. Cambié la url por la nueva, en phpmyadmin y por ftp, en parameters cambié los datos con los de la nueva BD del nuevo servidor.

Una vez que hice lo anterior, me aparecía la pantalla blanca, entonces activé el modo debug y me salían estos mensajes que conseguí subsanar:

--> Fatal Error en AdminDashboardController.php línea 539:
Compile Error: Declaration of AdminDashboardControllerCore::setMedia()must be
compatible with AdminDashboardControllerCore::setMedia($isNewTheme = false)

Controllers/Admin/AdminDashboardController.php

línea 43 a la 54:
public function setMedia()
{
parent::setMedia();

        $this->addJqueryUI('ui.datepicker');
        $this->addJS(array(
            _PS_JS_DIR_.'vendor/d3.v3.min.js',
            __PS_BASE_URI__.$this->admin_webpath.'/themes/'.$this->bo_theme.'/js/vendor/nv.d3.min.js',
            _PS_JS_DIR_.'/admin/dashboard.js',
        ));
        $this->addCSS(__PS_BASE_URI__.$this->admin_webpath.'/themes/'.$this->bo_theme.'/css/vendor/nv.d3.css');
    }

Lo cambié por:
public function setMedia($isNewTheme = false)
{
parent::setMedia($isNewTheme);

        $this->addJqueryUI('ui.datepicker');
        $this->addJS(array(
            _PS_JS_DIR_.'vendor/d3.v3.min.js',
            __PS_BASE_URI__.$this->admin_webpath.'/themes/'.$this->bo_theme.'/js/vendor/nv.d3.min.js',
            _PS_JS_DIR_.'/admin/dashboard.js',
        ));
        $this->addCSS(__PS_BASE_URI__.$this->admin_webpath.'/themes/'.$this->bo_theme.'/css/vendor/nv.d3.css');
    }

--> Fatal Error en AdminLoginController.php línea 400:
Compile Error: Declaration of AdminLoginControllerCore::viewAccess() must be compatible with
AdminControllerCore::viewAcsess($disable=false)

modificar en adminlogincontroller.php
en línea 164 public function viewAccess()

Lo cambié por: public function viewAccess($disable=false)

--> FatalErrorException in AdminLoginController.php line 400:
Compile Error: Declaration of AdminLoginControllerCore::setMedia()
must be compatible with AdminControllerCore::setMedia($isNewTheme = false)

línea 47 public function setMedia()

Lo cambié por: public function setMedia($isNewTheme = false)

Después de esto, consigo entrar en el backoffice, pero me aparece este mensaje:

Unknown error en línea 75 en archivo /var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/vendor/prestashop/smarty/sysplugins/smarty_internal_compilebase.php
[8192] The each() function is deprecated. This message will be suppressed on further calls

Warning en línea 569 en archivo /var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/classes/controller/AdminController.php
[2] count(): Parameter must be an array or an object that implements Countable

Y la mayoría de pestañas del back office como catálogo o grupos de clientes no puedo acceder, me aparece la página en blanco.

La versión PHP del servidor nuevo es la 7.2.22 y la del antiguo la 5.6.40, no sé si puede venir por ahí el problema.

Gracias de antemano!!

juanrojas · November 18, 2019

Hola,

quede con la duda, te sigue apareciendo la pantalla en blanco con el debug activo?

ahora lo que se me ocurre para descartar, es que cuelgues la tienda en tu servidor local wampp y ver si sucede lo mismo.

Ausip · November 18, 2019

Si entro al backoffice y activo el modo debug me aparece este mensaje:

Warning en línea 569 en archivo /var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/classes/controller/AdminController.php
[2] count(): Parameter must be an array or an object that implements Countable

Y el frontoffice que antes se veía bien con los productos, aparece todo esto:

ContextErrorException in ps_legalcompliance.php line 602: Notice: Trying to get property 'link_rewrite' of non-object

in ps_legalcompliance.php line 602

at ErrorHandler->handleError('8', 'Trying to get property 'link_rewrite' of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ErrorHandler.php line 34

at Raven_Breadcrumbs_ErrorHandler->handleError('8', 'Trying to get property 'link_rewrite' of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ErrorHandler.php line 127

at Raven_ErrorHandler->handleError('8', 'Trying to get property 'link_rewrite' of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ps_legalcompliance.php line 602

at Ps_LegalCompliance->hookDisplayFooterAfter(array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 895

at HookCore::coreCallHook(object(Ps_LegalCompliance), 'hookdisplayFooterAfter', array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 327

Gracias de antemano!!

at HookCore::callHookOn(object(Ps_LegalCompliance), 'displayFooterAfter', array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 843

at HookCore::exec('displayFooterAfter', array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), null) in smarty.config.inc.php line 168

at smartyHook(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template)) in SmartyLazyRegister.php line 83

at SmartyLazyRegister->__call('smartyHook', array(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template))) in 73131a8f88c54b4f552661c4b826ad04e4380493.file.index.tpl.php line 593

at content_5dcd12dee64586_20012582(object(Smarty_Dev_Template)) in 73131a8f88c54b4f552661c4b826ad04e4380493.file.index.tpl.php line 217

at content_5dcd12dee7a2e1_62671363(object(Smarty_Dev_Template)) in smarty_internal_templatebase.php line 188

at Smarty_Internal_TemplateBase->fetch('index.tpl', null, 'layouts/layout-full-width.tpl', object(SmartyDev), false, true, false) in SmartyDev.php line 41

at SmartyDev->fetch('index.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 660

at FrontControllerCore->smartyOutputContent('index.tpl') in FrontController.php line 644

at FrontControllerCore->display() in Controller.php line 225

at ControllerCore->run() in Dispatcher.php line 379

at DispatcherCore->dispatch() in index.php line 28

juanrojas · November 18, 2019

si activas PHP 5 continua igual?

Ausip · November 18, 2019

Ahí ya me pierdo, me he quedado bloqueada en lo anterior

juanrojas · November 18, 2019

entra al panel de servidor y cambia la version de php

Ausip · November 19, 2019

21 hours ago, juanrojas said:

entra al panel de servidor y cambia la version de php

La he cambiado, va mejor, pero el problema no se ha solucionado porque al entrar a algunas páginas (menos págs. que antes) me sale erro 500 http

Ante todo muchas gracias por la ayuda!!

juanrojas · November 19, 2019

debes activar el modo debug y ver que te muestra

Ausip · November 19, 2019

Muestra esto:

ContextErrorException in ps_legalcompliance.php line 602:Notice: Trying to get property of non-object

in ps_legalcompliance.php line 602

at ErrorHandler->handleError('8', 'Trying to get property of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null))

at call_user_func(array(object(ErrorHandler), 'handleError'), '8', 'Trying to get property of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ErrorHandler.php line 34

at Raven_Breadcrumbs_ErrorHandler->handleError('8', 'Trying to get property of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null))

at call_user_func(array(object(Raven_Breadcrumbs_ErrorHandler), 'handleError'), '8', 'Trying to get property of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ErrorHandler.php line 128

at Raven_ErrorHandler->handleError('8', 'Trying to get property of non-object', '/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/modules/ps_legalcompliance/ps_legalcompliance.php', '602', array('param' => array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1'), 'cms_repository' => object(CMSRepository), 'cms_role_repository' => object(CMSRoleRepository), 'cms_page_shipping_pay' => object(CMSRole), 'link_shipping' => false, 'cms_shipping_pay' => null)) in ps_legalcompliance.php line 602

at Ps_LegalCompliance->hookDisplayFooterAfter(array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 895

at HookCore::coreCallHook(object(Ps_LegalCompliance), 'hookdisplayFooterAfter', array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 327

at HookCore::callHookOn(object(Ps_LegalCompliance), 'displayFooterAfter', array('smarty' => object(Smarty_Dev_Template), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => '1')) in Hook.php line 843

at HookCore::exec('displayFooterAfter', array('smarty' => object(Smarty_Dev_Template)), null) in smarty.config.inc.php line 168

at smartyHook(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template))

at call_user_func_array('smartyHook', array(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template))) in SmartyLazyRegister.php line 83

at SmartyLazyRegister->__call('smartyHook', array(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template))) in 73131a8f88c54b4f552661c4b826ad04e4380493.file.index.tpl.php line 593

at SmartyLazyRegister->smartyHook(array('h' => 'displayFooterAfter'), object(Smarty_Dev_Template)) in 73131a8f88c54b4f552661c4b826ad04e4380493.file.index.tpl.php line 593

at content_5dcd12dee64586_20012582(object(Smarty_Dev_Template)) in 73131a8f88c54b4f552661c4b826ad04e4380493.file.index.tpl.php line 217

at content_5dcd12dee7a2e1_62671363(object(Smarty_Dev_Template)) in smarty_internal_templatebase.php line 188

at Smarty_Internal_TemplateBase->fetch('index.tpl', null, 'layouts/layout-full-width.tpl', null, false, true, false) in SmartyDev.php line 41

at SmartyDev->fetch('index.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 660

at FrontControllerCore->smartyOutputContent('index.tpl') in FrontController.php line 644

at FrontControllerCore->display() in Controller.php line 225

at ControllerCore->run() in Dispatcher.php line 379

at DispatcherCore->dispatch() in index.php line 28

juanrojas · November 19, 2019

desactiva el modulo legal o rgpd y dime si cambia el panorama

Ausip · November 20, 2019

Buenos días, al entrar en módulos me redirecciona a pagina en blanco, activando el modo debug aparecen una serie de errores. Me voy a meter por ftp para ver si lo puedo desctivar.

Muchas gracias!!!

Errores:

ConnectionException in AbstractMySQLDriver.php line 103: An exception occured in driver: SQLSTATE[HY000] [2005] Unknown MySQL server host 'PMYSQL109.dns-servicio.com:3306' (2)

in AbstractMySQLDriver.php line 103

at AbstractMySQLDriver->convertException('An exception occured in driver: SQLSTATE[HY000] [2005] Unknown MySQL server host 'PMYSQL109.dns-servicio.com:3306' (2)', object(PDOException)) in DBALException.php line 145

at DBALException::driverException(object(Driver), object(PDOException)) in Driver.php line 47

at Driver->connect(array('driver' => 'pdo_mysql', 'host' => 'PMYSQL109.dns-servicio.com:3306', 'port' => '', 'dbname' => '6759813_prestashop_8', 'user' => 'prestashop_8', 'password' => 'wT1sl9@3', 'charset' => 'UTF8', 'driverOptions' => array('SET sql_mode=(SELECT REPLACE(@@sql_mode,'ONLY_FULL_GROUP_BY',''))'), 'serverVersion' => '5.1'), 'prestashop_8', 'wT1sl9@3', array('SET sql_mode=(SELECT REPLACE(@@sql_mode,'ONLY_FULL_GROUP_BY',''))')) in Connection.php line 360

at Connection->connect() in Connection.php line 833

at Connection->executeQuery('SELECT t0.id_lang AS id_lang_1, t0.name AS name_2, t0.active AS active_3, t0.iso_code AS iso_code_4, t0.language_code AS language_code_5, t0.locale AS locale_6, t0.date_format_lite AS date_format_lite_7, t0.date_format_full AS date_format_full_8, t0.is_rtl AS is_rtl_9 FROM prstshp_lang t0 WHERE t0.locale = ? LIMIT 1', array('es-ES'), array('string')) in BasicEntityPersister.php line 712

at BasicEntityPersister->load(array('locale' => 'es-ES'), null, null, array(), null, '1', null) in EntityRepository.php line 196

at EntityRepository->findOneBy(array('locale' => 'es-ES')) in EntityRepository.php line 241

at EntityRepository->__call('findOneByLocale', array('es-ES')) in DatabaseTranslationLoader.php line 54

at LangRepository->findOneByLocale('es-ES') in DatabaseTranslationLoader.php line 54

at DatabaseTranslationLoader->load('ModulesStatscatalogAdmin.es-ES.db', 'es-ES', 'ModulesStatscatalogAdmin') in Translator.php line 416

at Translator->doLoadCatalogue('es-ES') in Translator.php line 306

at Translator->initializeCatalogue('es-ES') in Translator.php line 113

at Translator->initializeCatalogue('es-ES') in Translator.php line 349

at Translator->dumpCatalogue('es-ES', object(ResourceCheckerConfigCache)) in Translator.php line 329

at Translator->Symfony\Component\Translation\{closure}(object(ResourceCheckerConfigCache))

at call_user_func(object(Closure), object(ResourceCheckerConfigCache)) in ResourceCheckerConfigCacheFactory.php line 46

at ResourceCheckerConfigCacheFactory->cache('/var/www/vhosts/39042951.servicio-online.net/ytelva-zaragoza.com/app/cache/dev/translations/catalogue.es-ES.3fea97234267aa02290eee8ee5357fb280cfa275.php', object(Closure)) in Translator.php line 331

at Translator->initializeCacheCatalogue('es-ES') in Translator.php line 294

at Translator->loadCatalogue('es-ES') in Translator.php line 248

at Translator->getCatalogue(null) in Translator.php line 209

at Translator->trans('You do not have permission to add this.', array(), 'AdminNotificationsError', null) in PrestaShopTranslatorTrait.php line 49

at Translator->trans('You do not have permission to add this.', array(), 'AdminNotificationsError', null) in LoggingTranslator.php line 50

at LoggingTranslator->trans('You do not have permission to add this.', array(), 'AdminNotificationsError', null) in DataCollectorTranslator.php line 50

at DataCollectorTranslator->trans('You do not have permission to add this.', array(), 'AdminNotificationsError', null) in PrestaShopTranslatorTrait.php line 49

at DataCollectorTranslator->trans('You do not have permission to add this.', array(), 'Admin.Notifications.Error') in ModuleController.php line 76

at ModuleController->catalogAction()

at call_user_func_array(array(object(ModuleController), 'catalogAction'), array()) in bootstrap.php.cache line 3247

at HttpKernel->handleRaw(object(Request), '1') in bootstrap.php.cache line 3206

at HttpKernel->handle(object(Request), '1', false) in bootstrap.php.cache line 3360

at ContainerAwareHttpKernel->handle(object(Request), '1', false) in bootstrap.php.cache line 2562

at Kernel->handle(object(Request), '1', false) in index.php line 86

2/3 PDOException in PDOConnection.php line 47: SQLSTATE[HY000] [2005] Unknown MySQL server host 'PMYSQL109.dns-servicio.com:3306' (2)

in PDOConnection.php line 47

at PDOConnection::__construct('mysql:host=PMYSQL109.dns-servicio.com:3306;port=;dbname=6759813_prestashop_8;charset=UTF8;', 'prestashop_8', 'wT1sl9@3', array('SET sql_mode=(SELECT REPLACE(@@sql_mode,'ONLY_FULL_GROUP_BY',''))')) in Driver.php line 45