Contact Form being Spammed

[sampsonzak]

I get around 2 emails of random characters (all under like 10/15 characters, no spaces, random characters) from different email addresses. (2 emails per email address, look random & legit emails (gmail, yahoo, aol, etc).)

 

Here's the SQL database showing them: Different IP addresses, same browser.

 

Best way to stop these? I was thinking to edit the .php mail script to not send any email unless it has atleast 1 space / 2 words in the message itself?

I did find someone recommended changing it from /contact-us to something else - I cannot figure out where I change this though?? The contact us page does not show up on the back end -> Design -> Pages ??

 

Thank you for any help!

[sampsonzak]

I would rather not do that as the majority of people contacting me are non-customers with pre-sale questions. I am keeping it available to the public.

 

I will either:

a) Change it from /contact-us to /contact (and wait a week to see if it's still being spammed)

b) Allow only messages with 2 detected words (detect a space in between message)

c) Add a CAPTCHA plugin (I would rather not, but if the above 2 do not work I will have to)

 

Just wondering what has worked best for others

[jeanluc.12]

On 11/8/2019 at 4:24 PM, sampsonzak said:

I get around 2 emails of random characters (all under like 10/15 characters, no spaces, random characters) from different email addresses. (2 emails per email address, look random & legit emails (gmail, yahoo, aol, etc).)

 

Here's the SQL database showing them: Different IP addresses, same browser.

 

Best way to stop these? I was thinking to edit the .php mail script to not send any email unless it has atleast 1 space / 2 words in the message itself?

I did find someone recommended changing it from /contact-us to something else - I cannot figure out where I change this though?? The contact us page does not show up on the back end -> Design -> Pages ??

 

Thank you for any help!

Hi,

You can find some additional details on this topic on the following link:

https://www.prestashop.com/forums/topic/1007954-spam-but-the-first-and-last-name-random-letters/

[CedCommerce Team]

On 11/8/2019 at 9:54 PM, sampsonzak said:

I get around 2 emails of random characters (all under like 10/15 characters, no spaces, random characters) from different email addresses. (2 emails per email address, look random & legit emails (gmail, yahoo, aol, etc).)

 

Here's the SQL database showing them: Different IP addresses, same browser.

 

Best way to stop these? I was thinking to edit the .php mail script to not send any email unless it has atleast 1 space / 2 words in the message itself?

I did find someone recommended changing it from /contact-us to something else - I cannot figure out where I change this though?? The contact us page does not show up on the back end -> Design -> Pages ??

 

Thank you for any help!

The best approach will be use CAPTCHA plugin on registration and contact form, so bots will create such process bombardment on store.  

You can make also some firewall settings for requests from same IP like 100 request or etc

Thanks !!!!