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Joey

Joey

Hi Everyone,

By default all of our products are displayed tax excluded and are assigned a tax rule for Canada.  Basically the tax is determined on invoice province at checkout.

For some reason prestashop displays price fine, but for some reason it's assuming a 15% tax on products and shipping even before a customer logs in(showing in the cart).  This is confusing some customers who think they will be overtaxed.  Once they log in/create an account the taxes adjust properly.

Additionally, we added code to display the price_final variable  (ps.sortable_column_header("Final price"|trans({}, 'Admin.Catalog.Feature'), 'price_final', orderBy, sortOrder)) in our back office so we could see what we have on sale, but this is showing prices including that pesky 15% markup.  We have no idea where this is coming from.  

Is there a setting we're missing to get rid of this 15% assumption prestashop is making on the final_price variable for the products?  Perhaps there is something we're missing on our tax rule setup?  We didn't have this issue with 1.6.  Thanks

Joey

Joey

Hi Everyone,

By default all of our products are displayed tax excluded and are assigned a tax rule for Canada.  Basically the tax is determined on invoice province at checkout.

For some reason prestashop displays price fine, but for some reason it's assuming a 15% tax on products and shipping even before a customer logs in(showing in the cart).  This is confusing some customers who think they will be overtaxed. 

Additionally, we added code to display the price_final variable  (ps.sortable_column_header("Final price"|trans({}, 'Admin.Catalog.Feature'), 'price_final', orderBy, sortOrder)) in our back office so we could see what we have on sale, but this is showing prices including that pesky 15% markup.  We have no idea where this is coming from.  

Is there a setting we're missing to get rid of this 15% assumption prestashop is making on the final_price variable for the products?  Perhaps there is something we're missing on our tax rule setup?  We didn't have this issue with 1.6.  Thanks

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