alexiscapart Posted November 5, 2019 Share Posted November 5, 2019 Hi, I just bought a very good looking theme but when I change the differents "modules" in the configuration page of prestashop (admin page), nothing happened in my website. The Welcome page is quite empty, I tried to add a carrousel or a banner and nothing.. The navbar is not here as well.. I already start configuring my website with the default theme, I don't know why nothing appear with this new theme.. Best regards. Link to comment Share on other sites More sharing options...
selectshop.at Posted November 5, 2019 Share Posted November 5, 2019 In general when you buy an addon or theme you can ask the developer directly for support. There should be a link or mail address informed by the install docu. Did you already deleted the cache of your browser and the smarty cache on BO ? Unfortunately you didn't specify which PS-version you are using. Furthermore we kindly ask you to pay attention where you are adding your questions. French Forum section is only for questions and problems in French language. If you want to communicate in English then please use exclusively here the English forum section, where I moved your question to. Thank you. Link to comment Share on other sites More sharing options...
alexiscapart Posted November 5, 2019 Author Share Posted November 5, 2019 I thought I have to speak in english to have an answer, my bad. I searched the link in the downloaded file but I found nothing. I tried to delete the cache and the smarty cache but nothing changed. I'm using the 1.7.5.1 PS version. I just want to start over with my new theme but I don't know how. you'll find below the link to the shop. I bought the ZOneTheme by Mr ZOne https://www.unicacces.fr/shop/index.php Link to comment Share on other sites More sharing options...
PCQUATRO Posted November 5, 2019 Share Posted November 5, 2019 2 hours ago, alexiscapart said: I thought I have to speak in english to have an answer, my bad. I searched the link in the downloaded file but I found nothing. I tried to delete the cache and the smarty cache but nothing changed. I'm using the 1.7.5.1 PS version. I just want to start over with my new theme but I don't know how. you'll find below the link to the shop. I bought the ZOneTheme by Mr ZOne https://www.unicacces.fr/shop/index.php If this is the one -> https://prestashop.aonetemplate.com/zone/documentation/index.html you have everything in there, including ways to contact the developer of the theme... Best Regards Link to comment Share on other sites More sharing options...
alexiscapart Posted November 6, 2019 Author Share Posted November 6, 2019 I found a way to make it all clear thanks to the FAQ, just a few problems with the navbar now. Thanks for your reactivity and your help ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now