Jump to content

Prestashop won't recognize images from Printful


Recommended Posts

I've run across an issue where Prestashop won't recognize images from the Printful module.

 

- I've tried the "friendly url" troubleshoot, but it didn't work for me.

- Reinstalling/refreshing .htaccess didn't work for me.

- Refreshing thumbnails didn't do it either.

 

What's unique about it is that when I've checked the missing image using the developer tools, the img src extension isn't there. I've looked into the backend and the images are there but they are blank. Something must be broken along the way when the image files are syncing.

Screen Shot 2019-11-03 at 5.34.49 PM.png

Screen Shot 2019-11-03 at 5.34.58 PM.png

Screen Shot 2019-11-03 at 5.36.12 PM.png

Link to comment
Share on other sites

  • 3 weeks later...
  • 8 months later...

I see that this is an old post, but I had a similar issue today.
 
If you’re using a different theme switching back to Classic Theme sorts it out. Upload your products using Classic and when you’re done, switch back to the theme you were using and they will show up there. 

This worked for me, but it might not for you. I would try a few products, switch and check, and then upload the whole lot. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...