Henrik41 Posted November 1, 2019 Share Posted November 1, 2019 (edited) I am on Prestashop 1.7.6 I just cancelled an order and find out the order still has an invoice and a delivery slip! If the status is cancelled why on earth would someone need an invoice! and if the invoice is there it should at least say CANCELLED on it. Also: When I cancel the order: 1. What happens to the stock ? does it adjust itself ? 2. What happens to the total sale ? does it deduct the cancel order ? 3. What happens to the invoice bulk generation PDF does it still prints it ? thanks Edited November 1, 2019 by Henrik41 (see edit history) Link to comment Share on other sites More sharing options...
yama Posted November 2, 2019 Share Posted November 2, 2019 If the customer paid, it's normal there is an invoice. After cancelled the order, you probably refunded the customer, right? So there is a "Credit Slips" 1/ yes 2/ yes 3/ yes Link to comment Share on other sites More sharing options...
Henrik41 Posted November 4, 2019 Author Share Posted November 4, 2019 In my case I have cash on Delivery. Therefore client did not pay yet. Therefore Cancelled the order should not appear in all my invoices. I guess I will just delete the order. Link to comment Share on other sites More sharing options...
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