Necrocosma Posted October 30, 2019 Share Posted October 30, 2019 Hola gente, a ver si me ayudan porfa, tengo problemas para ingresar a mi página web y backoffice, no estoy seguro de que se trata y no quiero meter manos sin la certeza de estar haciendo lo correcto. Adjunto fotografías... Link to comment Share on other sites More sharing options...
musicmaster Posted October 30, 2019 Share Posted October 30, 2019 This is an English forum. These errors tell you just that you didn't fill in the correct credentials for the database. You can contact your hosting provider about this. You can also first write a hello world php program that just tries to access to the database. Link to comment Share on other sites More sharing options...
Necrocosma Posted October 30, 2019 Author Share Posted October 30, 2019 OK, thanks man Link to comment Share on other sites More sharing options...
PCQUATRO Posted October 31, 2019 Share Posted October 31, 2019 11 hours ago, Necrocosma said: Hola gente, a ver si me ayudan porfa, tengo problemas para ingresar a mi página web y backoffice, no estoy seguro de que se trata y no quiero meter manos sin la certeza de estar haciendo lo correcto. Hola que tal! Tambien me ha dado esse error hoy, tines que ir a /app/config/parameters.php e confirmar que tienes la contrasenha correcta, si no la has camb iado en ningun sitio, entonces cambia el 'database_host' => '127.0.0.1', para 'database_host' => 'localhost', si consigues aceder al front office e no al backoffice despues de haberes etcho esse cambio, entonces tienes que ir a /var/cache/prod e ace delete a todos los ficheros e carpetas... depoues intenta aceder al backoffice otra vez... Essas instrucciones son para Prestashop 1.7.x.x Saludos Link to comment Share on other sites More sharing options...
Necrocosma Posted October 31, 2019 Author Share Posted October 31, 2019 Muchas gracias por la ayuda, finalmente les pedí a la gente del host que me restauren a la última copia de seguridad. Link to comment Share on other sites More sharing options...
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