onlinerxD Posted October 30, 2019 Share Posted October 30, 2019 (edited) Hi, i am using prestashop 1.7.4.4 I've been using smtp set up within this shop but on old domain, 2 weeks ago, i moved this shop to new hosting and new domain, but within same company krystal.co.uk Before everything was working fine, Now Email function doesnt work at all except test mail, I mean customer order confirmation, password recovery, SMTP configuration is fine, (this is my cpanel Email i mean domain email [email protected]) *also tried with gmail smtp yahoo smtp and outlook smtp same problem Mail alerts reinstalled, Tried with php mail, but doesnt work, I have all mail templates in /mail Same mail templates are in mailalerts/mail I spoke with hosting people, I ve been told that no ports are blocked, firewall oki, no blocked ip, and they can see test mails going through but other mails no, and I ve been told that must be prestashop faulty I did try probably all solution from google, no positive results I forgot mention that i cannot see any errors in logs and also for example when resending order confirmation email i got green message The message was successfully sent to the customer. Same with password recovery, when i do recover password i also have info A confirmation email has been sent to your email address Also when i go to Email settings in Advanced Parameters I can only see emails sent from contact form Edited October 30, 2019 by onlinerxD (see edit history) Link to comment Share on other sites More sharing options...
PCQUATRO Posted October 31, 2019 Share Posted October 31, 2019 You could try upgrading your shop to the latest version!! allways backup all first... Best Regards Link to comment Share on other sites More sharing options...
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