ridvan Posted March 31, 2011 Share Posted March 31, 2011 Hello There, I'm getting on error when i try to checkout with paypal,here is the errorr message:PayPal response:TIMESTAMP -> 2011-03-31T15:21:19ZL_ERRORCODE0 -> 10002L_SHORTMESSAGE0 -> Security errorL_LONGMESSAGE0 -> Security header is not validL_SEVERITYCODE0 -> ErrorPayPal returned error Already tried, to delete API and create new one, but that didn't help Pleaseeee help Link to comment Share on other sites More sharing options...
hawaii350 Posted April 7, 2011 Share Posted April 7, 2011 Having the same problem Link to comment Share on other sites More sharing options...
hawaii350 Posted April 7, 2011 Share Posted April 7, 2011 For what ever reason copying and pasting the api password does not work. It shows up with stars and the correct length but results in that error. Finally I tried typing it by hand and it works. Link to comment Share on other sites More sharing options...
theme_designer Posted April 7, 2011 Share Posted April 7, 2011 Yes, manually typing it can make it work. Link to comment Share on other sites More sharing options...
soggy moggie Posted April 7, 2011 Share Posted April 7, 2011 Im getting the same problemPayPal response:TIMESTAMP -> 2011-04-07T08:10:31ZL_ERRORCODE0 -> 10002L_SHORTMESSAGE0 -> Security errorL_LONGMESSAGE0 -> Security header is not validL_SEVERITYCODE0 -> ErrorPayPal returned errorfyswan1 Link to comment Share on other sites More sharing options...
pluto26 Posted April 8, 2011 Share Posted April 8, 2011 I am getting teh exact same error.I tried re-entering the password a numbe rof times, same errorPayPal response:TIMESTAMP -> 2011-04-08T03:05:57ZL_ERRORCODE0 -> 10002L_SHORTMESSAGE0 -> Security errorL_LONGMESSAGE0 -> Security header is not validL_SEVERITYCODE0 -> ErrorPayPal returned errorhas anyone fund a fix for this?Thanks Link to comment Share on other sites More sharing options...
riga Posted April 8, 2011 Share Posted April 8, 2011 I have also the same error Merci de vous reférer aux logs :PayPal response:TIMESTAMP -> 2011-04-08T12:11:37ZL_ERRORCODE0 -> 10002L_SHORTMESSAGE0 -> Security errorL_LONGMESSAGE0 -> Security header is not validL_SEVERITYCODE0 -> ErrorPayPal a retourné une erreur Link to comment Share on other sites More sharing options...
chup Posted April 11, 2011 Share Posted April 11, 2011 me too, same error Link to comment Share on other sites More sharing options...
chup Posted April 11, 2011 Share Posted April 11, 2011 we had tried requesting a new API, manually key in the password, still didn't resolve the issue Link to comment Share on other sites More sharing options...
salesfromisrael Posted April 11, 2011 Share Posted April 11, 2011 I am also getting paypal errors. when i click onthe paypalbox i get a 404 Link to comment Share on other sites More sharing options...
ddoan2007 Posted April 12, 2011 Share Posted April 12, 2011 Just do what it says, leave the API password blank if it has not changed. It works for me. Hope that helps. Link to comment Share on other sites More sharing options...
han08 Posted April 12, 2011 Share Posted April 12, 2011 I have a same problempayp error presta1.4www.clickerwholesale.com Link to comment Share on other sites More sharing options...
chup Posted April 13, 2011 Share Posted April 13, 2011 any moderator or admin on a firm solution on this? Link to comment Share on other sites More sharing options...
madmike Posted April 16, 2011 Share Posted April 16, 2011 Same problemeon 1.4.0.17 :L_LONGMESSAGE0 -> Security header is not validTry all type of correctoion found in forum : recreate api key, use default theme, handwrite code . Link to comment Share on other sites More sharing options...
chup Posted April 16, 2011 Share Posted April 16, 2011 it say this is not a bug herehttp://forge.prestashop.com/browse/PSCFI-1142but there seem like alot of people (including me) can't configure properly to make it work at all Link to comment Share on other sites More sharing options...
madmike Posted April 16, 2011 Share Posted April 16, 2011 I uncheck the sandbox mode and now it work Link to comment Share on other sites More sharing options...
tomcat80 Posted April 17, 2011 Share Posted April 17, 2011 I uncheck the sandbox mode and now it work Thanks, it works for me now!I typed manualy the password, unchecked ths sand mode and now its working. Link to comment Share on other sites More sharing options...
chup Posted April 18, 2011 Share Posted April 18, 2011 uncheck the sandbox button seem to solve the problem, but in this case how do we test the transaction? Link to comment Share on other sites More sharing options...
madmike Posted April 18, 2011 Share Posted April 18, 2011 uncheck the sandbox button seem to solve the problem, but in this case how do we test the transaction? Good question lol ! This is a bug ;-) > http://forge.prestashop.com/browse/PSCFI-1504 Link to comment Share on other sites More sharing options...
chup Posted April 18, 2011 Share Posted April 18, 2011 hope they look at it soon.not a small bug in my opinion if we cannot do testing on the most popular payment module Link to comment Share on other sites More sharing options...
Zyrtex Posted May 3, 2011 Share Posted May 3, 2011 I uncheck the sandbox mode and now it work I do confirm, as soon as I unchecked the Sandbox mode : it worked. Which is NOT good as I would like to make E2E tests before to go live.:/ Link to comment Share on other sites More sharing options...
soggy moggie Posted May 5, 2011 Share Posted May 5, 2011 I went into preferences and then performance and disabled the bottom cache, I had previously tired that and reconfifuring but that hadnt worked. This worked but I dont know how disabling it will affect things. Link to comment Share on other sites More sharing options...
shacker Posted May 8, 2011 Share Posted May 8, 2011 Remove the paypal password. save and this works. In modules, payment paypal module must be in green check, not in warning. later, put the paypal api password again Link to comment Share on other sites More sharing options...
shacker Posted May 8, 2011 Share Posted May 8, 2011 Remove the paypal password. save and this works. In modules, payment paypal module must be in green check, not in warning. later, put the paypal api password again. Link to comment Share on other sites More sharing options...
buy-bay.com Posted September 18, 2011 Share Posted September 18, 2011 Ok, what worked for me was turning off sandbox. There is a bug: http://forge.prestashop.com/browse/PSCFI-1504 and I am actually reposting this link from another page, hope this helps all having problems as it helped me. I really think it has nothing to do with copy/pasting the api pass in there as I did this also and like I said, all I did to fix it was turn off the sandbox, which is really annoying if you want to test but until there is a bugfix for it we have to live with it I was actually alerted to the fact by email when I had a customer try to make a payment for $200+ but got the error and I guess they moved on. Great! Live and learn I guess. Link to comment Share on other sites More sharing options...
buy-bay.com Posted September 18, 2011 Share Posted September 18, 2011 And on second thought, wouldn't using the sandbox require you to enter PayPal Sandbox login details? I see nowhere to put this information. Link to comment Share on other sites More sharing options...
silencespr Posted January 10, 2012 Share Posted January 10, 2012 guys write the password by hand and it will work, pasting it does not work. Link to comment Share on other sites More sharing options...
kapees Posted August 3, 2012 Share Posted August 3, 2012 nothing helps me at all, typing password or checking real mode instead of sandbox. I have module PayPal 3.0.7. Please guys help me. Regards Chris Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 3, 2012 Share Posted August 3, 2012 Hello Kapees, What version of PrestaShop are you running? Link to comment Share on other sites More sharing options...
awnautical Posted August 30, 2012 Share Posted August 30, 2012 I have prestashop 1.4.6.2 and paypal and I seem to have problom checking out at least that what email said from buyer that when fine but last page didn't complet but I got no error or payment any help. Paypal 3.0.9 I just upgraded because od address error I keep getting. I can't up date prestashop to much hand coding done for looks any help? Link to comment Share on other sites More sharing options...
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