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davilro

davilro

Hello,

I have a problem in my shop that appeared today alone. I hope somebody can help me.

Suddenly a discount appeared in all products of my shop. It doesn't care about the category o group of users. This discount appears on Front and Backend but if you see the product detail the final price is ok. You can see on the attached images. I don't have any specific price and the discount change on different products. It is not always a 66.66%.
I don't know why this this discount appeared to all shop. I don't have any coupon or any rule to the catalog. 

My PrestaShop version is 1.6.1.15. I tried to update to the last version (.24) and the issue persist. It is like if somebody applied a discount to all shop, but in a part that I can not take out.

I was reviewing on PHPMyAdmin and I didn't see anything strange. 

In the last few days I didn't make any changes to the code or the database, so I don't think it's a code problem.
What do you think?

Thank you
Regards,
Daniel

Captura de pantalla 2019-09-25 a las 1.46.14.png

Captura de pantalla 2019-09-25 a las 1.46.36.png

Captura de pantalla 2019-09-25 a las 1.51.26.png

Captura de pantalla 2019-09-25 a las 1.58.36.png

davilro

davilro

Hello,

I have a problem in my shop that appeared today alone. I hope somebody can help me.

Suddenly a discount appeared in all products of my shop. It doesn't care about the category o group of users. This discount appears on Front and Backend but if you see the product detail the final price is ok. You can see on the attached images. I don't have any specific price.
I don't know why this this discount appeared to all shop. I don't have any coupon or any rule to the catalog. 

My PrestaShop version is 1.6.1.15. I tried to update to the last version (.24) and the issue persist. It is like if somebody applied a discount to all shop, but in a part that I can not take out.

I was reviewing on PHPMyAdmin and I didn't see anything strange. 

In the last few days I didn't make any changes to the code or the database, so I don't think it's a code problem.
What do you think?

Thank you
Regards,
Daniel

Captura de pantalla 2019-09-25 a las 1.46.14.png

Captura de pantalla 2019-09-25 a las 1.46.36.png

Captura de pantalla 2019-09-25 a las 1.51.26.png

Captura de pantalla 2019-09-25 a las 1.58.36.png

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